Credit, Collections & Insolvency News
The Government has launched a consultation to double reimbursement for water company customers when their basic water services are hit. The new measures aim to crack down on water companies failing their customers. Under new plans, households and businesses will be entitled to higher compensation rates from water companies, and in a wider range of…
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Business outsourcing provider Sigma Connected has announced an extended partnership with audio specialist IRIS Clarity as it further improves the company’s call handling and sound quality through an innovative Artificial Intelligence (AI) noise cancellation platform. Sigma Connected, which provides customer experience services for the utilities, financial, telecommunications and insurance sectors, has partnered with IRIS which…
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Ardent Credit Services, the debt recovery and credit management services provider owned by Phillips & Cohen Associates (PCA), has announced growth plans for its Liverpool-based operations to manage increasing collections activities in the public sector as well as outstanding balances for leading blue-chip organisations in the telecoms, insurance and motor finance sectors. The company has…
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New TUC analysis has found that women are nearly five times more likely to be out of paid work because of caring commitments – one of the biggest causes of the income gap in retirement as it limits their ability to build up a workplace pension. The gender pension gap means that retired women effectively…
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Latest research by Which has found that consumer sentiment rose in the week following the general election, with consumers feeling slightly more confident about their household finances and the future UK economy. Consumers’ confidence in their future household financial situation and the future UK economy rose in July, both reaching a net score of 0.…
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