Credit, Collections & Insolvency News
Ofgem has appointed EDF Energy to take on supplying Solarplicity Supply Limited’s 7,500 domestic and 500 business customers. This follows an appointment process run by Ofgem to get the best deal possible for customers. All outstanding domestic customers’ credit balances, including money owed to both existing and former customers of Solarplicity, will also be honoured.
Customers of Solarplicity will be contacted over the coming days about the changes. If customers wish to switch supplier they should shop around. Customers will not be charged exit fees if they decide to switch to another supplier.
Rob Salter-Church, Ofgem’s strategy director, said “I am pleased to announce we have appointed EDF Energy for the customers of Solarplicity. Their energy supply will continue as normal, and domestic credit balances will be honoured.”
“EDF Energy will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”
In late July 2019, Toto Energy acquired customers from Solarplicity Supply. Toto Energy has been in contact with customers that have been switched to them. Ofgem’s process only applies to those customers that remained with Solarplicity.