Credit, Collections & Insolvency News
Ofgem has appointed Octopus Energy to take on supplying Effortless Energy approximately 2,500 domestic customers and small number of non-domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers.
Octopus Energy is offering customers a competitive tariff. All outstanding credit balances, including money owed to both existing and former domestic customers of Effortless Energy, will also be honoured.
For existing customers, energy supplies will continue as normal as they switch over to Octopus Energy on this Saturday (5th September 2020).
Philippa Pickford, Ofgem’s director of retail, said “I am pleased to announce we have appointed Octopus Energy for the customers of Effortless Energy. Their energy supply will continue as normal and domestic customer credit balances will be honoured.”
“Octopus Energy will be in contact with customers over the coming days with further information. Once the transfer has been completed, customers can shop around for a better deal if they wish to.”