Complete Communication Solutions to rebrand as Saascoms

Complete Communication Solutions (CCS) has announced that it has rebranded as Saascoms.

The customer communications solutions provider says that the rebrand reflects the evolution of not only the business but also the consumer communication landscape.

The company says that Saascoms was originally formed when it recognised an opportunity for focused consumer communications, utilising and redeveloping current telecoms technology. We evolved to meet our customer demands and an ever-evolving technical landscape, beginning with a suite of voice and SMS products to let clients communicate with their customers.

Saascoms says technology ensures businesses with little, or no communication strategy can implement a solution at little cost to significantly improve communication, greatly reduce overheads and instantly gain results. This decade’s shift in customer expectations for on-demand services delivered via mobile devices has fundamentally altered how businesses interact with their customers. Saascoms suite of solutions is designed to offer any business a bespoke set of functionalities tailored to their customer communication needs. Two of the company brands, Mailmaster and Omnireach offers solutions that support the entire interaction lifecycle for any customer.

Alongside the rebrand, website relaunch and phase one product UI design updates, Saascoms is due to release its Mobile Customer Engagement study for 2022. The 2022 report’s findings give an in-depth, global study of how brands deliver exceptional mobile experiences and what consumers say they require most.

As part of Saascoms ongoing strategy, the Mobile Customer Engagement study 2022 has been commissioned to better understand how businesses are addressing these challenges and how Saascoms can develop products and solutions in advance of business and customer requirements.

Company Director Darren Swailes said “We have a contact strategy solution that puts you in touch with your customers, and your customers in touch with you.”

“Living and working in a digital world, organisations in client-facing industries are met with continually changing challenges, ensuring that sensitive information is shared and communicated securely and where business customers expect to access high-value services via technology quickly.”

Company Director Paul Nield said “Our technology has evolved to meet such demands, and as such, the update of our name and brand reflects the evolution of our business. We will continue to develop and offer a high-value range of client services customer communication strategies for all our customers.”