AperiData and PayPoint launch debt advice platform

13th January 2025

AperiData and PayPoint has announced the launch of debt advice support for Citizens Advice Bureau (CAB) branches across the UK.

The partnership using the Customer Support Tool has enabled case workers to access Open Banking data and a comprehensive overview of the client’s financial information via a single dashboard.

CAB Stevenage saw a reduction in the time spent by case workers gathering and reviewing financial information of individuals seeking help from an average of three weeks per case to just three minutes.

Charlotte Blizzard-Welch, CEO at Citizens Advice Stevenage said “AperiData and PayPoint’s Customer Support Tool has enabled our advisors to achieve an almost instant, real-time view of people’s financial circumstances, removing barriers to people engaging with debt advice and creating momentum for the people we help to start feeling the benefit.”

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AperiData and PayPoint launch debt advice platform

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