The Institute of Credit Management (CICM) has announced that it has appointed Debbie Nolan as Head of Professional Development.
Nolan joins to focus on continuing to shape the CICM’s professional development programme, supporting individuals and organisations in enhancing their credit and collections skills.
She brings extensive industry experience to the role and has a deep understanding of best practices, helping to drive standards and promote continuous learning. Passionate about professional growth, she will work closely with industry leaders to develop innovative training programs and qualifications that equip credit and collections professionals with the knowledge and skills they need to succeed.
In her new role Nolan will look to drive even greater emphasis on qualifications that recognise the skills required for those who provide solutions within the FCA-regulated environment.