Aspect Software and Noble Systems have merged to create a new company identity.
The merger will create a new company brand, Alvaria, that will aim to deliver optimised customer experience and workforce engagement software and cloud services technology solutions.
The newly combined company will be led by Patrick Dennis, Aspect President and CEO. Dennis said “This merger will combine two of the leaders in the customer experience space into a major unified force for innovation and growth,” said Patrick Dennis, President & CEO of Alvaria. “Our unified customer base represents the largest financial institutions, healthcare, online retail, and travel and transportation companies in the world. We are so excited to embark on this next stage of our corporate development.”
Abry Partners, a US-based private equity firm, spearheaded the merger and is now the majority owner of the combined company. Vector Capital, owner of Aspect, will continue as minority equity holder. The total value of the combined transaction is over $1 billion USD.
Andy Fishman, a Managing Director of Vector Capital, said “We congratulate and thank Patrick and the entire Aspect organization for their incredible work. We are excited to partner with Abry as we bring together Aspect and Noble Systems as the new Alvaria and look forward to supporting the new company through its next phase of growth.”
Jim Noble, founder and CEO of Noble Systems, will transition into a new role as an advisor to Abry and Alvaria. “Jim has made a lasting impact in this marketplace,” continued Mr. Yosef-Or. He has led Noble through 30 years of innovation and growth. This merger is a fitting exclamation point to his successful career.”