Credit, Collections & Insolvency News
Data insights specialist Cerebreon has announced that it has joined the Vulnerability Registration Service (VRS) platform.
Gillian Doyle, CEO of Cerebreon, said “Checking for vulnerability should be as normal to the financial services industry just as anti-money-laundering and credit checks are. This is much more than a regulatory issue – by signing up to the Vulnerability Registration Service, we are helping our own customers to rapidly identify additional vulnerabilities outside of financial distress so that the right resource, skill set or solution can be matched to the specific needs of the consumer.”
“Our clients are exceptional at giving advice, but the time needed to fully understand the consumer’s situation is substantial and costly. Adding the Vulnerability Registration Service to our platform reduces this time so that they can more effectively spend the time on resolution to achieve the best outcome for all stakeholders.”
Helen Lord, Director of The Vulnerability Registration Service said “Financial services firms often want to do the right thing when it comes to protecting their most vulnerable customers but don’t always have the means to identify them. Through the use of the Vulnerability Registration Service, this challenge is easily overcome, and it is great to have Cerebreon on-board and take such a strong stance in helping the insolvency and debt industry meet their vulnerability obligations.”
“Vulnerable people, including those in financial distress, with mental health problems, at risk of financial abuse, victims of fraud, their representatives such as those with power of attorney can register for free with the Vulnerability Registration Service to make financial services providers and other organisations aware of their current financial or personal vulnerable circumstances.”
