Credit, Collections & Insolvency News
Debt management services provider Lantern has announced a new digital transformation partnership with Aryza’s Engage platform within its operations to improve customer support. Paul Mason, Lantern CEO, said “The sector we operate in often means our customers are anxious by their financial situation, and part of our role is to make managing the debt recovery process…
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Halton Housing has announced an new partnership with financial wellbeing provider Money Wellness to support tenants who are struggling with money worries, such as rent arrears, debt, or a sudden drop in income. Through the partnership, Halton Housing tenants will be able to access free, confidential advice from Money Wellness. Their expert advisers will help…
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Money Advice Liaison Group (MALG) has announcedunced the appointment of Muna Yassin MBE and Jason Wassell to its board. Yassin is CEO of Rooted Finance and Wassell is CEO of the Consumer Credit Trade Association (CCTA). This latest announcement follows the recent appointments of MALG Chair, Fiona Hoyle of Finance and Leasing Association, and new…
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Social lender, Fair for You has announced that it has appointed Mark Trenavin-Body as a Non-Executive Director. Trenavin-Body is a senior finance leader with extensive experience across sectors including financial services and not-for-profit. He is currently Chief Financial Officer at St Edmundsbury and Ipswich Diocesan Multi Academy Trust, which includes 21 schools and employs nearly…
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Water regulator, Ofwat has announced that Chief Executive Officer (CEO) David Black is stepping down at the end of the month. The news follows the Defra announcement that Ofwat is to be transferred into a new, integrated water regulator. Black will be standing down at the end of August with an interim appointment will be…
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Martin Jackson, Founder and Managing Director of JMAC Business Consulting, has been shortlisted as a finalist for the prestigious Institute of Directors (IoD) England Director of the Year Awards in the Innovation category. Jackson’s recognition stems from his leadership in JMAC’s pioneering work with FinTech leader Hope Macy. Tasked with developing a credit rating system…
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QUALCO UK announced that it has reached an agreement to acquire the Everyday People Financial Solutions (EPFS) ‘Panel Manager’ platform. The transaction includes the novation of two prime client contracts including E.ON Next, and a major telecoms, internet and media provider, together with all of the intellectual property relating to the Panel Manager software application…
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Sigma Connected has announced that it has appointed Errol van Graan as its new Director of Operational Delivery, leading the delivery of its operations in South Africa. Cape Town-born van Graan previously spent 20 years with Vodafone in a variety of senior operational and customer experience roles, including within its Romanian and Australian businesses. Now…
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Liam Coleman has been appointed interim chair of the Financial Ombudsman Service (FOS). Coleman has over 30 years’ extensive financial services, public sector and board experience. He was formerly chief executive officer of The Co-operative Bank, deputy group treasurer and group head of capital management at The Royal Bank of Scotland (RBS) and group director,…
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IE Hub has announced a new partnership with Citizens Advice Plymouth. This partnership will provide Plymouth residents with an additional access route to support through Citizens Advice Plymouth, facilitated by a streamlined digital referral process. Through the collaboration, Plymouth-based residents looking for support with debts or income maximisation will be offered a direct referral option…
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Full-service credit management firm, Perch Group has announced the successful completion of a £300 million amendment to its existing funding arrangements, improving terms, extending maturity, and enhancing financial flexibility. The expanded package brings Lloyds into an already robust banking syndicate led by NatWest Group PLC, alongside Shawbrook Bank Limited, Paragon Bank PLC, Hampshire Trust…
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Fairer Finance has appointed Helene Brichet as Chair of its Consumer Advisory Board (CAB). The Fairer Finance Consumer Advisory Board plays a critical role in overseeing the consumer group’s activities, scrutinising its commercial relationships, research, ratings, campaigning efforts, and media commentary to uphold transparency and independence. Brichet previously served as a CAB member for four…
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The Money Advice Liaison Group (MALG) has announced that it has appointed Fiona Hoyle as its new Chair. Hoyle is the Head of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA) and has been on the board of MALG for four years. She replaces former MALG Chair Paul Smee, also…
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