Capita renews mortgage contract with Co-operative Bank

4th November 2019 Consumer Collections |

Capita has announced that it has renewed its contract with The Co-operative Bank to run its mortgage servicing operation in the UK and to continue to support the bank’s digitally enabled transformation. The renewed contract is worth up to £141million over six years, of which £107 million is incremental to Capita’s current contract with the…

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Target Group leadership change

1st November 2019 Consumer Collections |

Target Group has announced a change of leadership. The company has announced that Ian Larkin will step down as Chief Executive Officer (CEO) of the business at the end of the year. After five years at the helm, Larkin has led Target through a huge transformation by doubling the business size, broadening its client base…

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TotallyMoney secures £5m funding from Silicon Valley Bank

31st October 2019 Consumer Collections |

TotallyMoney has announced new growth funding from Silicon Valley Bank that will provide the credit experts with an additional £5 million to accelerate customer acquisition, recruitment, and develop its award-winning and market-leading technology platform. The latest funding follows a substantial £29 million investment from Scottish Equity Partners (SEP) and Elliott Advisors (UK) Limited (Elliott), announced…

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LendingMetrics scores high in customer survey

30th October 2019 Consumer Collections |

Automated underwriting technology company LendingMetrics has scored highly in a recent customer satisfaction survey. The firm’s survey of clients found that it had an 80%-plus satisfaction ranking – despite it working in information technology, an area prone to customer dissatisfaction. LendingMetrics Head of Operations, Paul Brown, said “‘We work in an area that involves quite…

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FLA appoints new Director General

29th October 2019 Consumer Collections |

The Finance & Leasing Association’s (FLA) Chairman and board have announced that Stephen Haddrill has been appointed Director General of the FLA and will take up his role in early December. Haddrill has had an extensive Whitehall career, and also held numerous senior industry positions, including Chief Executive Officer of the Financial Reporting Council and…

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TransUnion appoints Chief Operating Officer

25th October 2019 Consumer Collections |

Mike Davies has been appointed as Chief Operating Officer (COO) for TransUnion in the UK. Davies will lead the UK operations, optimising business processes to support continued growth. With over 20 years’ experience in operational and IT leadership, as well as business transformation and change management, Davies has previously held senior leadership roles across financial…

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Paragon appoints Director of Mortgage Sales

25th October 2019 Consumer Collections |

Moray Hulme has been appointed as Director of Mortgage Sales at Paragon, expanding his remit to include product development for mortgages alongside continued leadership of the regional sales team. Prior to his new appointment, Hulme was Head of Mortgage Sales at Paragon and successfully led the regional sales team for more than ten years. He…

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Oodle Car Finance appoints Chief Product Officer

25th October 2019 Consumer Collections |

Oodle Car Finance has appointed Andrew Lawson as Chief Product Officer. Lawson joins Oodle from peer-to-peer lender Zopa, where he has held the position of Chief Product Officer. Prior to that, he held several senior positions at Oliver Wyman, Capital One Bank and Experian, specialising in driving data driven customer value growth across consumer businesses.…

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Equiniti Credit Services and Credit Kudos agree open banking partnership

18th October 2019 Consumer Collections |

Equiniti Credit Services has announced that it has partnered with credit bureau and Account Information Service Provider (AISP), Credit Kudos. The partnership will enable Equiniti Credit Services to leverage Credit Kudos’ open banking APIs to deepen the credit affordability assessments that secured and unsecured lenders can perform via its platform, helping them to provide customers…

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Phillips & Cohen strengthens European team with multiple appointments

16th October 2019 Consumer Collections |

International deceased account management specialist, Phillips & Cohen Associates (PCA) has announced the appointment of several key European executive roles as it continues to expand internationally. Ana Suarez Minguez, has been appointed as Site Director for the business’ Madrid office and will lead the growth of PCA’s Spanish and Portuguese servicing capability. Suarez Minguez is…

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Savvy secures £20m investment

14th October 2019 Consumer Collections |

Alternative lender Savvy.co.uk is to create 25 jobs after securing a £20 million investment. The funding, from London-based Cairn Capital, will increase lending capacity for the company that provide an ethical alternative to pay-day loans. Jobs created will be mainly in social media and digital marketing as well as software development for the company which…

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Morses Club announces revenues increase

10th October 2019 Consumer Collections |

Home Credit lender, Morses Club has reported a strong financial performance in its latest interim results for the twenty-seven weeks ended 31st August 2019, The figures show Home Collected Credit (HCC) adjusted pre-tax profits were up 20.2% to £13.1m (H1 FY19: £10.9m). Group customer numbers have increased to about 276,000, compared to 230,000 for the first…

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SmartSearch receives investment from Marlin Equity Partners

10th October 2019 Consumer Collections |

SmartSearch a provider of RegTech software focused on Anti-Money Laundering (AML) solutions, has announced that it has received a growth equity investment from Marlin Equity Partners. Marlin is a leading global investment firm with a long track-record of backing and successfully growing software businesses. SmartSearch provides AML software to 4,000 client firms and 40,000 users,…

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