Credit, Collections & Insolvency News
The Money and Mental Health Policy Institute, the charity founded and chaired by Martin Lewis (MoneySavingExpert) has been recommended for ‘super-complainant’ status by the Department for Business and Trade — which will grant it special powers to ensure action on specific consumer harms from regulators. Money and Mental Health will be given the power to…
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The Credit Service Association (CSA), the UK trade body for the debt collection and purchase industry, has appointed Desmond Hudson as its new independent Chair. Hudson’s career spans several high-profile positions, including Chief Executive of the Law Society of England & Wales and the Institute of Chartered Accountants of Scotland. His tenure in these roles…
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IE Hub has announced a new partnership with Welfare Together, an organisation focused on supporting individuals and families struggling with debt. As part of the partnership, IE Hub’s free online budgeting platform will be merged with Welfare Together’s support services, helping individuals take control of their finances with ease. The budgeting tool allows users to…
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Business outsourcing firm, Sigma Connected, which provides contact centre services across the utilities, retail, telecommunications and financial services sectors, has donated 20 laptops they no longer use to The Refugee & Migrant Centre charity. The IT donation, which also includes new replacement hard drives which have been paid for through Sigma Connected’s Community Foundation, will…
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PayPlan has become the first national debt advice provider to be awarded Partner Plus accreditation from the England Illegal Money Lending Team (IMLT) as it became the 100th organisation to officially join the team in its fight against loan sharks. The Partner Plus award is given to an organisation that supports the work of the…
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Personal insolvency provider Carrington Dean has announced that has acquired personal insolvency business, Cleanslate from Interpath. Cleanslate is part of Interpath, an international advisory firm which specialises in the provision of advisory and restructuring services to businesses, their investors and their stakeholders. Carrington Dean is based in Scotland and is part of the Creditfix Group.…
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The Chief Executive Officer (CEO) of the Financial Ombudsman Service (FOS) Abby Thomas has left her role. Thomas has been in the role since October 2022. Baroness Manzoor. Deputy Chief Ombudsman James Dipple-Johnstone will step in as Chief Ombudsman on an interim basis, while Chief Finance and Risk Officer Jenny Simmonds will cover the CEO…
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Open Banking financial decision-making specialist Moneyhub, has announced the appointment of Alastair McGill as its new Chief Executive Officer (CEO). McGill brings with him a wealth of experience in driving growth within technology businesses and a deep passion for fostering positive workplace culture and people empowerment. He joins Moneyhub from Broadridge, where as General Manager…
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Lantern has been awarded Gold Accreditation from Investor in Customers (IIC) for the seventh consecutive year. The accreditation recognises companies both across the UK and internationally who understand their customers’ needs and achieve positive results. Lantern was presented with the award with Danny Pickering, Managing Director of Smile Customer Experience which facilitates IIC customer assessments,…
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Bluestone Credit Management has announced that it has appointed Simon Frost to the role of Head of Business Development. Frost who joins from Lowell Financial and has almost 20 years of experience in the credit and debt management sector. Bluestone’s Managing Director Deborah Stokes said “As a long established credit management business, at Bluestone Credit…
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Debt management provider Lantern has announced it has expanded its team with two appointments with Ian Davies and Sally-Anne Leppington joining the company this month, taking up the roles of Servicing & Partnerships Director and General Counsel respectively. Davies joins Lantern with more than 20 years’ experience in the financial and credit management sector, having…
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AperiData and PayPoint has announced the launch of debt advice support for Citizens Advice Bureau (CAB) branches across the UK. The partnership using the Customer Support Tool has enabled case workers to access Open Banking data and a comprehensive overview of the client’s financial information via a single dashboard. CAB Stevenage saw a reduction in…
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Sigma Connected t has marked a key milestone in its long-term fundraising for Birmingham Children’s Hospital Charity. The collections specialist has now raised £100,000 for the hospital to help support the care it provides for hundreds of thousands of sick children every year across the entire country. Mike Harfield, Co-Founder and Chief Operating Officer at…
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