Aldermore appoints Director of Retail Mortgages

23rd August 2018 Consumer Collections |

Aldermore has announced that it has appointed Damian Thompson as its new Director of Retail Mortgages. Damian has worked in financial services for the last 27 years starting his career with HBOS and then across senior roles in Principality and Newcastle Building Society. At Newcastle, he was Customer Director and a member of the Board. He…

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Lantern makes senior appointments

22nd August 2018 Consumer Collections |

Debt Purchaser, Lantern has announced the appointment of veteran banking executive Gary Jennison as Non-Executive Chairman. William Ballmann, partner at Gateley PLC, who has been serving as Non-Executive Chairman of Lantern since 2016, will remain on the Board as a Non-Executive Director. With over thirty years’ experience in banking and lending, Jennison was most recently…

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IIC recognises CSA for ‘outstanding’ levels of customer service

20th August 2018 Consumer Collections |

The Credit Services Association has registered ‘outstanding’ customer service levels in its first ever assessment under the independent Investor in Customers (IIC) assessment process. In being granted a Silver Award, the CSA had to demonstrate a strong desire to meet its members’ needs. It was especially strong in the subcategory of ‘delighting’ its members, and…

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Computershare to acquire American mortgage servicer

20th August 2018 Consumer Collections |

Mortgage servicer, Computershare Loan Services (CLS), has announced its intent to acquire American company, LenderLive Network, LLC, a leading fulfillment and secondary market service provider in the U.S. mortgage industry. Founded in 1999, LenderLive Network (LLN) has offices in the Denver, Los Angeles and Jacksonville, Florida, areas. This acquisition, which is subject to regulatory approvals,…

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Experian secures FCA mortgage eligibility permission

20th August 2018 Consumer Collections |

Experian has announced that it can now offer mortgage eligibility services to consumers after securing permission from the Financial Conduct Authority (FCA). The permission means Experian will now roll out its eligibility tool to all its customers, giving potential homeowners the opportunity to find out which mortgages they are likely to be accepted for, and how…

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Qualco continues its tennis lending library support

20th August 2018 Fundraising |

Qualco UK has continued its pledge to support a tennis lending library for two Birmingham schools. In association with the Lawn Tennis Association (LTA), Qualco launched the library in summer 2016 in a pioneering scheme that enables students to borrow and use the equipment to play tennis in their own time at home or in…

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Arum selected for UK government management consulting framework

15th August 2018 Consumer Collections |

Arum has been selected to join the Business Consultancy Services Lot of Management Consultancy Framework Two (MCF2), run by Crown Commercial Services (CCS). The launch of this framework enables central government and the wider public sector to select pre-approved consultancy firms to tender for both national and international projects. Securing this place means that Arum can continue to grow its presence in the public…

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Rent recognition service receives £500,000 backing from HM Treasury

15th August 2018 Consumer Collections |

UK tech firm CreditLadder is one of three Fintech companies to win through to the final of HM Treasury’s Rent Recognition Challenge (RRC) announced by Chancellor Philip Hammond as part of the Autumn budget statement in November last year. The RRC was launched to help develop applications that will help renters boost their credit scores,…

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ICO appoints Executive Director for Technology Policy and Innovation

14th August 2018 Consumer Collections |

The Information Commissioner Office (ICO) has announced the appointment of Simon McDougall as Executive Director for Technology Policy and Innovation. McDougall is currently Managing Director of Promontory – a risk management and regulatory compliance consulting firm acquired in 2016 by IBM, where he founded and led a global privacy practice. He has extensive experience of…

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Moneyhub secures FCA authorisation

14th August 2018 Consumer Collections |

New open banking specialist Moneyhub has secured Payment Initiation Services Provider (PISP) authorisation by the Financial Conduct Authority (FCA). The authorisation goes one step further from Account Information Services Provider (AISP) status, enabling seamless payments as well as visibility of all financial transactions across accounts in one place. Alongside giving control of payments, income, expenditure,…

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Cheque and Credit Clearing Company appoints General Manager

10th August 2018 Consumer Collections |

The Cheque and Credit Clearing Company (C&CCC), which supports the paper clearing system for cheques and credits as well as the Image Clearing System, has appointed Alan McDonald as its first General Manager. McDonald previously held the roles of Managing Director and Director of Planning, Finance and Risk within the C&CCC. He has been with…

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Cabot announces latest results as Encore takes the helm

10th August 2018 Consumer Collections |

European credit management specialist Cabot Credit Management (Cabot), has announced the financial results for the six months ending 30th June 2018. Commenting on the figure Ken Stannard, Chief Executive Officer, Cabot Credit Management, said As Encore announces the completion of its acquisition of the remaining interest in Cabot Credit Management, our company has yet again delivered…

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Leeds Building Society appoints Director of Business Transformation

10th August 2018 Consumer Collections |

Leeds Building Society has appointed Nick Young as its new Director of Business Transformation to further enhance member and colleague experience. Young has a background in commercial management and strategic change delivery. He joins the Society from Lloyds Banking Group customer products team where he was responsible for successfully delivering a number of high-profile change…

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