Buckinghamshire Building Society appoints Chief Executive

1st October 2018 Consumer Collections |

Buckinghamshire Building Society has announced that subject to regulatory approval, Gerard O’Keeffe will become its new Chief Executive Officer (CEO). O’Keeffe will begin the role on 19th November. Current Chief Executive Andrew Craddock will leave to join Darlington Building Society. Robin Bailey, Chairman of the Buckinghamshire Building Society said “We are delighted to have Gerard O’Keeffe joining…

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Stepchange reveals strategy to double the number of people helped by 2022

27th September 2018 Consumer Collections |

Stepchange has published its new four-year strategy that sets out its ambition to double the number of people it can help by 2022 and also plans to launch early intervention services. Independent analysis suggests that the number of people requiring debt advice will soar to two million by 2022. Stepchange says this stands in stark contrast…

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Debt Managers Services growth creates 70 new jobs

27th September 2018 Consumer Collections |

Collections specialist Debt Managers (Services), business growth has resulted in a £1million office refurbishment and the creation of 70 job opportunities for local people over the next six months. Debt Managers (Services), was acquired by Secure Trust Bank in 2013. Since then the credit management company has grown rapidly, leading to a significant recruitment drive…

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Phoenix Commercial acquired by JBW Group

26th September 2018 Company News |

Enforcement specialist JBW have announced have acquired Phoenix Commercial. The agreement will create the UK’s second largest enforcement company. The deal follows an acquisition of the shares in Phoenix by JBW, with funding provided by OUTSOURCING Inc OUTSOURCING Inc. is a Japanese listed company with headquarters in Tokyo and has expanded its operations internationally in Asia,…

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Engie announces local authority white-label energy partnership

26th September 2018 Consumer Collections |

Energy services group, Engie has signed its first energy white-label contract with a local authority to supply householders across the north-west of England. In the new offer launching today, residents in the Cheshire West and Chester region will benefit from a new local energy platform called Qwest Energy. The new proposition sees Engie become the…

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Modulr expands into Edinburgh

26th September 2018 Consumer Collections |

UK payments fintech specialist, Modulr, has opened a new office in Edinburgh and says it aims to take advantage of the city’s burgeoning fintech scene and grow its software engineering, customer support, risk and compliance, and finance teams. Modulr recently completed its latest funding round, led by the UK’s leading digital venture builder, Blenheim Chalcot which…

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FSCS announces failure of six firms

24th September 2018 Consumer Collections |

The FSCS (Financial Services Compensation Scheme) has named six firms that defaulted in August. The FSCS is the UK’s statutory compensation scheme that protects customers of regulated financial services firms. The six firms are: Cain Lambert Limited formerly known PAR Capital Mortgages Limited, 44 St. Edmunds Road, London, N9 7PT MML Administration Limited, 9 Portland Square, Bristol,…

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Noble Systems announces new office opening and new appointments

20th September 2018 Consumer Collections |

Omnichannel contact centre technology specialist Noble Systems has announced that it has opened a new London office alongside confirmation of a number of new appointments. Noble welcomed James Riley, VP Sales & Marketing EMEA & India, who joined at the end of last year, bringing with him extensive experience in company growth and expansion. In addition,…

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Equifax fined by ICO over security breach 

20th September 2018 Consumer Collections |

The Information Commissioner’s Office (ICO) has issued credit reference agency Equifax with a £500,000 fine for failing to protect the personal information of up to 15 million UK citizens during a cyber attack in 2017. The incident, which happened between 13 May and 30 July 2017 in the US, affected 146 million customers globally. The…

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CSA hails success of UKCCC

19th September 2018 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the success of this year’s UK Credit and Collections Conference Gala Dinner (UKCCC). This year’s event took place at the newly refurbished four-star Crowne Plaza in Stratford-Upon-Avon on 13 September. The conference was divided into morning and…

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Deko appoints new Technology chief

18th September 2018 Consumer Collections |

Retail finance technology provider Deko has appointed a new Chief Technology Officer to accelerate the development of its platform, deliver continual product innovation and harness the imminent launch of major new partnerships. Mufti Monim joins from Lebara Money, where as head of technology he set up an international money transfer platform in the UK, achieving…

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Qualco UK retains accreditation

18th September 2018 Consumer Collections |

Qualco UK has retained its ISO 27001:2017 certification by The British Assessment Bureau, having first achieved it three years ago. ISO 27001 is the internationally recognised framework which helps organisations manage and protect their information assets so that they remain safe and secure at all times.  By achieving this certification, Qualco has demonstrated its commitment…

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2018 Credit & Collections Technology Award winners announced

17th September 2018 Consumer Collections |

The winners of the second annual  2018 Credit & Collections Technology Awards have been revealed. There were sixteen winners from the eighteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation. The awards ceremony was held at Credit Services Association’s (CSA) annual Gala dinner at the…

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