StepChange confirms FCA authorisation

14th November 2016 Consumer Collections |

The Foundation for Credit Counselling, trading as StepChange Debt Charity and StepChange Debt Charity Scotland, has received authorisation from the Financial Conduct Authority (FCA). Following news of the approval of the charity’s application, Mike O’Connor, Chief Executive of StepChange Debt Charity, said “Our FCA authorisation is testament to the charity’s work in providing the highest…

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The Post Office can help customers affected by bank closures

11th November 2016 Consumer Collections |

The British Bankers Association’s has pledged to update its Access to Banking Protocol – the guidelines covering the way banks manage branch closures – in response to an independent report by Professor Russel Griggs. Professor Grigg’s report said banks were using the correct “robustness and rigour” when deciding whether to shut branches, but could “significantly…

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Mortgage arrears still at 20-year low in third quarter

11th November 2016 Consumer Collections |

The overall mortgage arrears rate in the third quarter was the same as in the second quarter, with 0.84% of all mortgages recording arrears equivalent to more than 2.5% of the mortgage balance. This continues to represent the lowest arrears rate for over 20 years according to the Council of Mortgage Lenders latest statistics. The…

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Intrum Justitia enters agreement to acquire 1st Credit

10th November 2016 Consumer Collections |

Intrum Justitia has entered into an agreement to acquire 1st Credit, a mid-sized purchased debt company in the United Kingdom. The purchase price on a cash and debt free basis is about £130 million, attributable to a diversified portfolio of receivables, deriving from investments from several sellers in the financial industry. 1st Credit generated earnings…

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Stepchange: Regulation has not fixed the payday loan market

9th November 2016 Consumer Collections |

Nearly two years on from tough regulations implemented by the Financial Conduct Authority, the payday loan market continues to show signs of irresponsible lending and poor treatment of people in financial difficulty, according to a new report from StepChange Debt Charity. The proportion of people coming to the charity with payday loan debts has fallen from…

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November 2016: Money Statistics

8th November 2016 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for November 2016: Personal debt in the UK People in the UK owed £1.503 trillion at the end of September 2016. This is up from £1.451 trillion at the end of September 2015 – an extra £1036.58 per UK adult. Per adult in the UK…

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Household debts rise to top £1.5 trillion

7th November 2016 Consumer Collections |

Household debts have risen to £1.5 trillion in the UK for the first time, new statistics from The Money Charity. After a period of flat growth, debt has begun to rise again in recent years. The Money Charity, which compiled the statistics, says UK adults owe an average of nearly £30,000 each – mostly in…

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Perth and Kinross Council forced to write-off nearly £300,000 of debt

7th November 2016 Consumer Collections |

Perth and Kinross Council was forced to write-off nearly £300,000 of outstanding debts mainly due to rent arrears. In response to the problem the local authority launched its Rent 1st campaign to highlight the importance of making payments and offering extra support and advice for people who are struggling to pay. Now the housing and health…

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Study shows debt halves recovery rate for depression

2nd November 2016 Consumer Collections |

A new report suggests that a failure to address financial difficulty in the main NHS talking therapies programme is holding back the recovery of tens of thousands of people with depression and anxiety. A quarter of people with ‘common’ mental health conditions like depression or anxiety are also in problem debt, which is likely to be holding…

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6.5 Million households at debt risk

28th October 2016 Consumer Collections |

Over 6.5 million households are in debt, or face the prospect of falling into debt within a month, should they lose their jobs, according to new research from The Equality Trust. Over 40 per cent of non-retired households have too little saved to pay even a month’s worth of household bills, the research finds. A non-retired household in…

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Increase in Personal Insolvencies across the Summer

28th October 2016 Consumer Collections |

The Insolvency has published the latest Insolvency statistics between July & September. The key finding from the statistics was that total individual insolvencies increased for the fifth consecutive quarter, driven primarily by an increase in individual voluntary arrangements. Bankruptcies increased this quarter. It is likely that changes to the bankruptcy application process have affected the…

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Rise in Personal Insolvency numbers expected

28th October 2016 Consumer Collections |

The number of people going insolvent across England and Wales is expected to increase. Experts have suggested the days of falling personal insolvency levels may be coming to an end as consumers grapple with underlying debt problems. Official figures for the third quarter of this year, which will be released by the Insolvency Service, show the…

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Improving the Financial Health of Low Income Groups

26th October 2016 Consumer Collections |

A new CfRC report calls for an expansion of debt advice and financial support services for low paid workers and private tenants. The research (‘Improving the Financial Health of Low Income Groups’), which was supported by the JPMorgan Chase Foundation, reviewed how low income households are currently being supported to manage their money, save for the…

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