Personal Insolvencies hit nine year high

30th January 2020 Consumer Collections |

The Insolvency Service has released its annual figures on personal insolvencies which show that in 2019, there were 122,181 personal insolvencies, an increase of 6% on 2018, and the highest annual total since 2010. This was mainly due to an increase in Individual Voluntary Arrangements which reached their highest year on record. Personal insolvencies fell…

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Consumer County Court Judgements orders hit record 1.15m in 2019

28th January 2020 Consumer Collections |

A record number of County Court Judgments (CCJs) were issued last year against consumers who fell into debt, double the level of eight years ago according to new figures released by the Registry Trust. The number CCJs issued against consumers in England and Wales increased slightly in Q4 2019 compared to the same period last…

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New Collections Technology Think Tank launches

27th January 2020 Consumer Collections |

A new Collections Technology Think Tank has been launched by Credit Connect Media. The event will examine collections technology strategies to increase effectiveness and efficiency. The inaugural Collections Technology Think Tank powered by Credit Connect will take place on Thursday 11th June at the Marriott Hotel in Leeds. The event will focus on how collections teams can…

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Over £1bn of alleged cyber fraud cases hits courts

24th January 2020 Consumer Collections |

The value of alleged cybercrime cases reached over £1 billion in UK Courts in 2019, according to research by KPMG – showing fraudsters are becoming more persistent. Sophisticated cyber-crime combined with traditional old school frauds have pushed the value of alleged fraud cases hitting UK Courts in 2019 to over £1 billion. Fraudsters went back…

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One in three expect to retire with debt

16th January 2020 Consumer Collections |

One in three consumers expects to retire with an average debt of £17,460 this year according to new research by Key. The research has found that the debt will take three-and-a-half years to clear. Initial findings from this work suggest that the ‘Retirement Class of 2020’ faces significant debt challenges with more than one in…

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Unsecured debt hits new high of £14,540 per household  

10th January 2020 Consumer Collections |

Unsecured debt hit a new peak of £14,540 per household in 2019 according to TUC analysis. Meaning that the average household debt is now 31% above its peak before the financial crisis. The analysis shows that unsecured debt per household rose to £14,540 in the third quarter of 2019, which is up £430 on a…

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Credit Connect to host collections technology webinar

2nd January 2020 Consumer Collections |

Credit Connect Media will host its first free live webinar in February. The webinar titled “How to accelerate effective collections with digital transformation” will be the first of a series of webinars looking at the latest thematic innovations enhancing collections strategy. The first partner for the webinar will be Lightico, winner of the Contact Centre…

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Credit card plateau may herald change in 2020

20th December 2019 Consumer Collections |

A noticeable levelling off of credit card lending over the second half of 2019 so far bucks a significant long-term trend, suggesting that we may see big changes in the credit market during 2020, according to the December 2019 Money Statistics, produced by The Money Charity. In 2019, after years of considerable, rapid growth, credit…

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Money Statistics: December 2019

20th December 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for December 2019: Personal debt in the UK People in the UK owed £1,665 billion at the end of October 2019. The average total debt per household, including mortgages, was £59,840 and per adult was £31,569, around 111.7% of average earnings. Net mortgage lending rose…

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Consumer CCJs increase to £419.5million

12th December 2019 Consumer Collections |

The number of County Court Judgements (CCJs) registered against consumers has risen in Q3 year-on-year, according to latest figures released by Registry Trust, making the figures the highest amount of registered judgments against consumers in the third quarter since 2017. A total of 289,971 County Court judgments (CCJs) were registered against consumers in England and…

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Credit & Collections Technology Top 20 Company Power List launches

22nd November 2019 Arrears and Recoveries |

Credit Connect has announced its inaugural Credit & Collections Technology company power list for 2019. The power list is the first edition of what will be an annual round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements…

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Home repossessions increase by 19%

15th November 2019 Consumer Collections |

Home repossessions have increased by 19 per cent to 1,330 in the third quarter of 2019 compared to the same period last year, new figures from UK Finance have revealed. UK Finance says the slight increase in possessions has been driven in part by a backlog of historic cases which are being processed in line…

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Council tax collection practices ‘counter-productive’ says Citizens Advice

13th November 2019 Consumer Collections |

Households struggling to pay their council tax are being pushed into further debt as outdated regulations see councils resort to bailiffs to collect arrears, says Citizens Advice in its latest research. Citizens Advice says under current rules when people miss a single council tax payment they automatically became liable for the full year’s bill. The…

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