Credit, Collections & Insolvency News
Credit Connect’s hosted its second Online Collections Technology Think Tank 2.0 last week which saw collections strategies and the impact of the pandemic discussed by fourteen collections professionals from a variety of industry sectors. The themes of business transformation, customer engagement, affordability, and open banking collections were discussed by panellists and Chair Vanessa Northam from StepChange.…
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The number of households experiencing problem debt could rise to 1.5 million by the middle of the year, the highest level since the period following the global financial crisis and an increase of 370,000–480,000 since the start of the pandemic, according to research published by Pro Bono Economics for Citizens Advice. The report also suggests…
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The Money Advice Trust has urged the government to prioritise reforms to the way it collects debts following the Cabinet Office’s publication of responses to its call for evidence on fairness in government debt collection. The publication highlights evidence submitted to the government on the widespread issues with the current approaches to debt collection in…
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As 2020 came to a close, the fuller picture of Covid-19’s effect on UK household finances continued to emerge, demonstrating the significant mounting financial impact of the pandemic, according to the January 2021 Money Statistics, produced by The Money Charity. Moving into the final month of 2020, the uneven and heavy financial burden being shouldered…
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Household financial wellbeing declined faster at the end of 2020 than at any time during the five years prior to the Covid-19 pandemic, according to the Scottish Widows UK Household Finance Index (HFI). The headline seasonally adjusted index which measures households’ overall perceptions of financial wellbeing registered at 41.1 during the final quarter of 2020,…
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A new report by Lowell has revealed that 51% of households are expecting to be worse off financially due to Covid-19 – together with the fact that 93% of the UK had their pay date in December brought forward, meaning that 39% of households will struggle financially (an increase of 32% from last year). Longer…
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Citizens Advice Scotland (CAS) is warning of a council tax debt ‘explosion’ as the impact of the pandemic makes a bad situation even worse in 2021 as clients have racked up millions in arrears. Council tax debt is currently the number one debt issue the Citizens Advice Bureau network sees. Analysis of figures for 2019/20…
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Credit Connect has published its second annual Credit & Collections Technology company power list for 2020. The power listed is a round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies. The…
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Here is an overview of The Money Charity’s latest statistics for December 2020 Personal debt in the UK People in the UK owed £1,688.5 billion at the end of October 2020. The average total debt per household, including mortgages, was £60,580 and per adult was £31,867, around 109.1% of average earnings. Net mortgage lending rose by…
Read moreOne in seven (14%) of people have fallen behind on essential bills, including energy, water, mobile phone and broadband bills, council tax, rent or mortgage payments, the equivalent of seven million people in the UK, according to new research from Citizens Advice. A poll of 6,004 people, conducted by ICM Unlimited for the charity, also…
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HMRC has spent more than £84 million on private Debt Collection Agencies (DCAs) in the three tax years to 2019/20 according to new figures. The figures show that HMRC spent £32 million on DCAs, with £1.71 million being spent on final opportunity letters. In 2018/19, HMRC spent £26 million on DCAs, with £1.3 million being…
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Credit Connect Media will host a free live webinar on Tuesday 15th December which will showcase innovation in mobile collections technology. The webinar titled ‘Agile collections technology that’ll outlive the pandemic’ is the latest in the series of Credit Connect webinars which have looked at the latest thematic innovations enhancing collections strategy. The event partner…
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New research by Royal London has revealed a startling picture of people’s personal finances during the pandemic. the figures above show, household incomes have fallen while bills have risen, with many people believing that things are going to become even bleaker. The company found that the self-employed have been more acutely affected by Covid-19 than…
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