AiB recommends Standard Financial Statement adoption

5th April 2018 Consumer Collections |

Following a detailed consultation and analysis, Account in Bankruptcy (AiB) has announced that it is recommending to Scottish Ministers that it introduces the Standard Financial Statement (SFS) for assessing the income and expenditure of debtors from October 2018. The Standard Financial Statement has been introduced across the UK as a unified method for assessing a debtor’s…

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MOJ report highlights concern over aggressive bailiff behaviour

3rd April 2018 Consumer Collections |

The Government is to launch a call for evidence following concerns that a minority of bailiffs are still acting aggressively when collecting money from debtors –, particularly from vulnerable people. The call for evidence, which will be launched shortly, will look to those directly involved to share their experiences to help stop this in its…

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FCA publishes guidance on incentives and performance management

29th March 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published its policy statement and finalised guidance on staff incentives, remuneration and performance management in consumer credit firms. In the latest Policy Statement, the FCA has responded to feedback arising from CP17/20  and published final rules for staff incentives, remuneration and performance management in consumer credit firms. These come into force on…

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1.4 million households ‘resort’ to high cost credit for living costs

28th March 2018 Consumer Collections |

New research by StepChange estimates that 1.4 million lower-income households resorted to high-cost credit to meet day to day living costs last year – up from 1.1 million households in 2016. The charity’s new research now identifies three distinct groups of those living on lower incomes in the UK, and how alternatives could be developed…

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Scottish Government announces £200m is repaid through DAS

28th March 2018 Consumer Collections |

The Scottish Government has announced that over £200 million of debt has been repaid since the reform of the Debt Arrangement Scheme (DAS) in 2011, Minister for Business, Innovation and Energy Paul Wheelhouse has announced. More than 6,000 people have now completed a debt payment plan through the scheme. Wheelhouse also announced a raft of…

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Barclays to refund some arrears customers

26th March 2018 Consumer Collections |

Barclays has announced that it will refund some of its loan and credit card customers in arrears. Barclays says the refund will be given to customers who weren’t provided with adequate service. Financial Conduct Authority (FCA) rules state that if a customer is in default or in arrears difficulties, the lending firm should, where appropriate, inform the customer that free and…

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Report suggests high-cost credit loans are unhealthiest form of credit

23rd March 2018 Consumer Collections |

Payday lenders have been named and shamed as the most unhealthy form of credit available in the UK, in a report launched in Parliament by RSPH, at an event attended by MPs and campaigners – including actor Michael Sheen – from the End High-Cost Credit Alliance. RSPH is calling for action to end the marketing…

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Latest Irish Residential mortgage arrears and repossessions statistics published

23rd March 2018 Consumer Collections |

The Central Bank of Ireland has published its latest mortgage arrears data, Highlights from the report includes: The number of mortgage accounts for principal dwelling houses (PDHs) in arrears fell further in the fourth quarter of 2017; this marks the eighteenth consecutive quarter of decline. A total of 70,488 accounts (10 per cent) were in…

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Motor finance new business grows by 7%

22nd March 2018 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that new business in the point of sale (POS) consumer car finance market increased 7% by volume and 13% by value in January, compared with the same month in 2017. New business volumes in the POS consumer new car finance market fell by 4%…

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FCA sets out approach to Supervision and Enforcement 

22nd March 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published its approach to Supervision and Enforcement. When the FCA launched its Mission, it committed to publishing a series of documents that would explain its approach to regulation in more depth. These articulate how the FCA carries out its main activities, aiming to provide transparency to its thought process…

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Ease in inflation provides ‘little comfort’ for struggling households

20th March 2018 Consumer Collections |

The Office for National Statistics has today published its latest UK consumer price inflation figures showing the Consumer Prices Index was at 2.7% in February 2018, down from 3% in January 2018, its lowest level since July 2017. Commenting on the figures Joanna Elson OBE, chief executive of the Money Advice Trust, said “This slight drop in…

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Money Statistics: March 2018

20th March 2018 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for March 2018: Personal debt in the UK People in the UK owed £1.576 trillion at the end of January 2018. This is up from £1.52 trillion at the end of January 2017– an extra £1,077.51 per UK adult. Per adult in the UK that’s an average debt…

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CSA to host industry technology awards at UKCCC

19th March 2018 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is to host the Credit and Collections Technology Awards at this year’s CSA Gala Dinner on 13 September. The co-branded event, which will form part of the CSA’s UK Credit and Collections Conference (UKCCC), reflects the Association’s growing recognition…

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