New research by Canada Life has found a change in the use of equity release. Based on the company’s customer data for the first nine months of the year, it shows customers continue to use equity release to clear existing mortgages while many have also used the additional funds to purchase new property. Using equity…
Read moreConsumers most in need of help could be missing out on essential extra support from their water company, despite record demand sparked by the Covid-19 pandemic according to the latest assessment by CCW, which ranks water companies according to their performance on a range of important measures, including customer satisfaction, service failures and complaints handling.…
Read moreA review of the methodology for setting the energy price cap has been announced by Ofgem following the unprecedented rise in wholesale costs in recent months. In a letter to the industry, the regulator’s chief executive Jonathan Brearley also revealed plans to facilitate faster payments to suppliers of last resort and pause all new applications…
Read moreCoronavirus support measures reduced the number of customers seeking debt advice, but caused an increasing rise in existing debt solution customers needing support according to new figures from the Financial Wellness Group’s Impact Report, The report showed that the average debt of new advice customers rose to £17,900 with an increasing proportion of customers having…
Read moreLatest figures from the Insolvency Service have indicated that there were 26,758 seasonally adjusted personal insolvencies in Q3 2021, a fall of 1.8% compared to Q2 2021’s figures of 27,252 and a rise of 32.5% compared to Q3 2020 (20,194). This is the sixth quarter to be wholly affected by the pandemic and associated national measures, and…
Read moreLatest statistics from the Insolvency Service have shown that Northern Irish business insolvences increased by 42% whilst personal insolvences rose by 1% in the latest quarterly figures. Latest business insolvencey figures have shown that there were 34 company insolvencies in Northern Ireland in Q3 2021, an increase of 42% on the same quarter of 2020.…
Read moreLatest Bank of England data has shown that individuals borrowed £9.5 billion of mortgage debt on net in September, the highest since June 2021. This was a rise from £4.4bn in August, and the highest figure since June 2021, when net borrowing reached a record of £17.1bn. Consumers borrowed an additional £0.2 billion in consumer…
Read moreEnforcement specialist, Bristow & Sutor Group has signed a charity partner agreement that will see the Midlands-based company provide support, volunteering and annual donations to The Money Charity until at least October 2024. The Money Charity provides education, information, advice and guidance to people of all ages, helping them to manage their money well and…
Read moreNew insight from Lowell’s Vulnerability Index has indiacted a 11% rise in financial vulnerability across the pandemic (Q3 2019 to Q1 2021) The Financial Vulnerability Index, is a joint project between Lowell, one of the largest credit management services companies in Europe, and the Urban Institute, a leading U.S.-based research organization, uses unique Lowell data…
Read moreA new debt resolution agency, The Digital DRA, has been launched to help consumers resolve their debt with dignity. The Digital DRA aims to reimagine the debt collection process by putting the customer first. Customers will have 24/7 access to an online management portal, where they can fully self-serve at a time and place convenient…
Read moreCredit Style, part of the Bristow & Sutor Group, says energy sector workers who have lost their jobs recently should consider changing career paths, highlighting the volume of roles available in debt recovery and the transferable skills that are of interest to employers in the sector. The current energy crisis has seen over a dozen…
Read morePhil Andrew, Chief Executive Officer of StepChange Debt Charity, Joanna Elson CBE, Chief Executive of the Money Advice Trust, Dame Clare Moriarty, CEO of Citizens Advice, and Katie Murray, Group Chief Financial Officer of NatWest Group, have joined twelve other top-level executives from the worlds of finance, consumer rights, research and technology on the Money…
Read moreThe number of personal insolvencies (bankruptcies and protected trust deeds) in Scotland rose by 1.8% to 1,918 in July-September 2021 compared with the 1,885 in April-June 2021, and was 8.4% higher than in July-September 2020 (1,770) according to latest Accountant in Bankruptcy (AiB) figures. A total of 524 bankruptcies were awarded during this quarter –…
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