The Financial Conduct Authority (FCA) has fined Santander £32,817,800 for failing to effectively process the accounts and investments of deceased customers. The FCA found thatSantander did not transfer funds totalling over £183m to beneficiaries when it should have done. 40,428 customers were directly affected. Santander also failed to disclose information relating to the issues with…
Read moreConsumers would leave it up to three years or more before seeking professional help if they were in debt, new research has revealed. A survey of 1,000 UK adults, carried out by Creditfix, the UK’s largest personal insolvency practice, found that 59% of consumers would wait over two years before asking for help, while almost half (48%)…
Read moreThe Financial Conduct Authority’s (FCA) decision to ban unarranged overdraft fees could help thousands of people from staying stuck in debt, Citizens Advice says. The national charity also says the proposed crackdown on the way interest is charged on “buy now pay later deals” will help the thousands of consumers who are rocked by these…
Read moreEnforcement specialist Newlyn has announced the appointment of Paul Sharpe as its new Managing Director. Sharpe will join the Newlyn team in January 2019. Sharpe is a highly experienced figure who, since 1985, has worked within the enforcement industry; firstly with John Crilley and Son and latterly with Equita, where he held the position of…
Read moreA new survey of 1,001 UK adults carried out by Oaksmore ISA has found that even those households that claim to live comfortably throughout the rest of the year will to struggle to cover the stream of Christmas costs this year. Of those surveyed, 80% admit that Christmas expenses put them under financial strain. This is even…
Read moreUK Finance has announced the appointment of Charlotte Crosswell, CEO, Innovate Finance, and Mark Parsons, Chief Executive Officer and Executive Director, Coventry Building Society, to its Board. Charlotte Crosswell is CEO of Innovate Finance, the industry body representing the UK FinTech sector. She has spent most of her financial services career in market infrastructure roles. She has…
Read moreMetro Bank has announced it has appointed Andy Piggott as Director of Lending. Piggott has over 12 years of retail banking experience and joins from TSB where he spent two years as head of personal current accounts, before being appointed as head of cards. Piggott will report to Chief Commercial Officer, Paul Riseborough and will…
Read moreLatest figures released by the Finance Leasing Association (FLA) indicate that second charge mortgage lending grew by 5% in October. Commenting on the October 2018 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “In October, the second charge…
Read moreNew figures released by the Finance & Leasing Association (FLA) show that new business volumes in the point of sale (POS) consumer new car finance market remained stable in October, compared with the same month in 2017, while the value of new business grew by 5% over the same period. The percentage of private new…
Read moreNew figures released by the Finance & Leasing Association (FLA) show growth of 10% in consumer finance new business in October, compared with the same month last year. Credit card and personal loan new business together grew by 10% compared with October 2017, while retail store and online credit new business increased by 15%. Second…
Read moreData from the winners and finalists of the second annual Credit & Collections Technology have been collated and are now available as part of a report reviewing the 2018 event. The Awards report highlights the unique and transparent ethos of the scheme by providing graphs, statistics and judges comments which highlight the results. The Awards event,…
Read moreCredit Fintech provider TotallyMoney has agreed £29 million of funding from Elliott Advisors (UK) and existing investors Scottish Equity Partners (SEP). The investment, which is subject to FCA approval, will be used to accelerate customer acquisition, build out the market leading technology platform and, through continued innovation, provide better credit for UK consumers. TotallyMoney has accelerated quickly, at a time…
Read moreThe Financial Conduct Authority (FCA) has announced the next package of measures forming part of its high-cost credit review. It has announced proposals to change how banks charge for overdrafts, which would bring to an end to banks charging higher prices for unarranged overdrafts which ammounted to over £2.4 billion for banks last year alone. The FCA…
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