Energy company ceases trading

15th October 2018 Consumer Collections |

Usio Energy, an energy supplier with around 7,000 domestic customers, has ceased trading. The energy supply of Usio Energy customers will continue as normal, and their outstanding credit balances protected under Ofgem’s safety net. Ofgem will choose a new supplier to take on Usio Energy’s customers. This supplier will contact these customers individually when this…

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FCA issues loans and compensation warning to HCSTC sector

15th October 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has issued a warning to the high-cost short-term credit (HCSTC) sector amid a rise in complaints about unaffordable loans. The FCA has said it has sent a so-called “Dear CEO” letter to providers of high-cost short-term credit asking them to assess whether their creditworthiness assessments are compliant and whether borrowers…

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JRF urges government to boost living standards for 10m struggling families

15th October 2018 Consumer Collections |

The Government has been urged to put £2 billion back into Universal Credit (UC) to boost the living standards of almost 10 million parents and children in working families in the Budget by the Joseph Rowntree Foundation (JRF). JRF says its new analysis shows almost three million children are now locked in poverty despite living in…

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Treasury committee responds to Household Finances report

12th October 2018 Consumer Collections |

The Treasury Committee has published its response to the Household Finances Report from July. Commenting on the response, Rt Hon. Nicky Morgan MP, Chair of the Treasury Committee, said “In its report, the Committee expressed concern about the over-zealous debt collection practices of public authorities. The Government’s rehashing of existing policies in its response adds…

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Majority of consumers struggle to settle outstanding credit card debts

12th October 2018 Consumer Collections |

People over the age of 45 who have failed to make debt repayments are three times more likely than under 25s to have a credit card balance not settled in full every month, according to the latest Arrow Global consumer research. Delving further into the findings on those who have failed to make debt repayments,…

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Lendit Fintech releases Open banking white paper

12th October 2018 Consumer Collections |

LendIt Fintech, the world conference series dedicated to lending and financial services innovation, has released its comprehensive industry white paper on Open banking. LendIt Fintech conducted this study to provide an in-depth look into how far the Open Banking trend has progressed, and how great an impact it will have on the financial competitive landscape.…

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Open Banking Expo conference confirms programme

12th October 2018 Consumer Collections |

The Open Banking Expo has confirmed a full complement of speakers for its one-day conference and exhibition, with more than 35 thought leaders, three streams and 15+ hours of original content. The event, headlined by OpenWrks, takes place on 27 November at America Square Conference Centre, London and promises to be the UK’s largest marketplace for…

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Arum celebrates 20th anniversary year with rebrand and servicing updates

11th October 2018 Consumer Collections |

Arum has announced that is to rebrand the company’s logo and corporate identity have been transformed to reflect this new direction. Now in its 20th year Arum has also said it is updating to its services. Over the past two decades, Arum has been transforming the operations, profitability and customer service of countless clients across…

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Financial services industry commits to financial abuse code of practice

11th October 2018 Consumer Collections |

The financial services industry has committed to providing further support to victims of financial abuse with the introduction of a voluntary Code of Practice. In recent years the financial services industry has recognised the need to address financial domestic abuse and this new Financial Abuse Code of Practice, designed to take forward the Financial Services Vulnerability Taskforce recommendations,…

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The FCA consults on approach to Brexit

11th October 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published two consultation papers, setting out its proposals in the event the UK leaves the European Union on 29 March 2019 without an implementation period.  It also set out its approach to the regulation of Credit Ratings Agencies, Trade Repositories and Data Reporting Services Providers. The two consultation papers…

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Vulnerable still getting a ‘poor deal’ – Ofgem

11th October 2018 Consumer Collections |

Competition is benefiting more energy consumers but many others, especially the vulnerable, are still getting a poor deal, according to Ofgem’s annual State of the Energy Market report. A quarter (25%) of customers are with small and medium-sized suppliers as more people switched to get a better deal. The market share of the six largest…

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Number of identity fraud victims among under-21s reaches new peak

11th October 2018 Consumer Collections |

Fraud prevention service, Cifas, has released startling new figures showing a marked increase in the number young people falling victim to identity fraud. The new figures reveal that Cifas members identified a 24% increase in cases of under-21-year-olds falling victim to impersonation fraud in the first nine months of this year, a significant rise from…

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Credit Kudos and Paylink Solutions announce partnership

10th October 2018 Consumer Collections |

Challenger credit bureau Credit Kudos has announced that it has created an Open Banking technology partnership with software development business Paylink Solutions. Using Open Banking, Paylink Solutions has a more efficient and secure process in place for individuals to provide financial information, rather than having to manually input these details and upload documents. Susan Rann,…

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