Aldermore has announced the appointment of Petrina Oliver as the Head of Enterprise Risk. Oliver, has over 20 years of banking experience, including 13 years in financial services risk management. She joins Aldermore from Royal Bank of Scotland where she has worked since 2010, most recently as Head of Prudential Regulation & Frameworks, Risk Analytics…
Read moreCallcredit Information Group today announces it has extended its partnership contract to provide credit risk, affordability and fraud prevention solutions to specialist lender Cashfloat. As part of the extended partnership Cashfloat will be trialling a number of additional fraud solutions focused on digital channels such as email, phone and device identification. Callcredit has worked with Cashfloat,…
Read moreDebt Collection Agency (DCA) ARC (Europe) has announced that it is to become the first DCA in the UK to install the PureCloud Engage dialler and customer services technology. The technology to manages voice, email and web chat interactions to support thousands of inbound and outbound communication. The Cloud-based system, developed by the Interactive Intelligence Group (part…
Read moreMillions of credit card holders face a New Year financial hangover because they aren’t clued up about their credit card, new insight from MoneySuperMarket, The research found two thirds (64 per cent) of credit card holders don’t keep a close eye on how much they spend on credit and only check their statement at least once…
Read moreThe Money Advice Trust has welcomed an expected commitment from the Prime Minister to review GP charges for the Debt and Mental Health Evidence Form. The form enables people with mental health and debt problems to access additional support from their creditors, such as freezing interest payments and other forbearance measures. The announcement of a government…
Read moreOrganisations that work with homeless people and give housing support to vulnerable are to benefit from £1.65 million of Scottish Government grant funding. The Housing Sector Voluntary Grant Scheme helps third sector organisations to deliver housing-related projects and services. The 2017/18 allocation will benefit 17 different organisations whose work includes helping older and disabled people…
Read moreAs the six month countdown to implement the fourth EU Money Laundering Directive (MLD4) begins, companies need to ensure they are ready for the new requirements, or they risk hefty penalties. John Marsden, Head of ID and Fraud at Equifax said “At least a hundred billion pounds, equivalent to the GDP of Ukraine, is reportedly being…
Read moreThe loan market in the UK is not fit for purpose according to research by Saga Money. The practice of offering teaser rates to tempt people into applying for a loan, only to be hit with a much higher rate on application, is rife in the market and is unfair to consumers. The average of…
Read moreNew analysis published by the TUC shows that household debt rose sharply over 2016, with unsecured debt (debt other than mortgages) reaching new highs. The TUC says weak wage growth has left more families reliant on borrowing to support their living standards. The analysis finds that: Unsecured debt per household rose to £12,887 in the…
Read moreThe Society of Motor Manufacturers (SMMT) said new car sales fell 1.1% in December against the same month a year ago. However, the UK new car market achieved another record year in 2016, with annual registrations climbing for the fifth year in a row to almost 2.7 million, according to figures published today by SMMT. The market…
Read moreThe Competition and Markets Authority (CMA) has announced two new senior appointments. Following an internal promotion, Lucilia Falsarella Pereira, previously an Assistant Director at the CMA, has already started in her new position, as has Fred Houwen, who joined the Competition and Markets Authority from Reckitt Benckiser on 3 January 2017. Tim Geer will join…
Read moreEnergy prices have now become the top concern for British consumers, alongside fuel prices and public spending cuts, according to a survey by Which? Nearly two thirds (64 per cent) of the 2000 people questioned for the Which? Consumer Insights Tracker said they were worried about energy prices – a rise of eight percentage points since…
Read moreEquifax has formed a new strategic partnership with Castlight to launch a real-time affordability platform to support brokers and their clients with mortgage applications. The system will reduce the time it takes to make a mortgage application to as little as ten minutes. The new technology will, for the first time, give consumers the option…
Read more