One in three working families only one pay cheque away from losing their home

9th August 2016 Consumer Collections |

The study by Shelter and YouGov found that one in three families have little or no personal savings to fall back meaning that a staggering three million working families could be just one pay cheque away from losing their home. The research also revealed that a fifth of working parents face the prospect of being immediately unable to…

Read more

Report: Banks need to set a monthly cap on unarranged charges

9th August 2016 Consumer Collections |

A report by the Competition and Markets Authority (CMA) has suggested a number of measures to ensure banks work harder for customers and the benefits of new technology are fully exploited. The report main highlights includes: Banks make £1.2 billion a year from unarranged overdraft charges. Banks will be required to send alerts to customers going…

Read more

Citizens Advice calls on creditors to pass on interest rate cut following research

8th August 2016 Consumer Collections |

A research report by Citizen Advice finds that high levels of debt make people less likely to move house, apply for a new job or start a business, exposing the ways excessive debt damages life chances. Following the Bank of England’s decision last week to cut interest rates to 0.25%, Citizens Advice is also calling…

Read more

Scotland’s Personal Insolvency rates decline

8th August 2016 Consumer Collections |

Latest statistics from Accountant in Bankruptcy (AIB). The overall rate of personal insolvencies, which include both bankruptcies and protected trust deeds, has decreased a quarter in the last financial year from 25.13 to 19 per 10,000 adults. The number of Scots entering a Debt Arrangement Scheme (DAS) also fell to half the rate of the previous financial year,…

Read more

Freedom Finance completes Sensible Home Loans merger

5th August 2016 Consumer Collections |

Freedom Finance’s finance merger completion will mean that 15 people will join from Sensible Homes Loans and the company will operate from two sites, Manchester and Doncaster. Andrew Fisher, Managing Director of Freedom Mortgages and Freedom Finance second charge mortgages department said “The merging of Freedom Finance and Sensible Home Loans is a key part of the…

Read more

Car sales slow after Brexit

4th August 2016 Consumer Collections |

Car sales slowed last month following Britain’s decision to leave the European Union. New car registrations went up by 0.1% to 178,523 in July, according to the Society of Motor Manufacturers & Traders. Full statistics from the report can be found here.

Read more

UK interest rates cut to 0.25%

4th August 2016 Consumer Collections |

UK interest rates cut is confirmed at 0.25% from 0.5%. The Bank of England has announced the first rate change since 2009.

Read more

Santander deal for Williams & Glyn could still stall

3rd August 2016 Consumer Collections |

A deal for Santander to buy Williams & Glyn’s 300 branches from Royal Bank of Scotland (RBS) might still stall if an agreement cannot be reached that ensure more than a million customers move over to Santander The European Union (EU) had ordered that RBS sells off Williams & Glyn by 2017 as a condition of its £45 billion bailout…

Read more

Callcredit Information Group appoints new Chief Operating Officer

3rd August 2016 Consumer Collections |

Steve Humm has been appointed new Chief Operating Officer of Callcredit Information Group.

Read more

Ofgem to move forward with price cap plans

3rd August 2016 Consumer Collections |

http://www.cityam.com/246757/energy-market-regulator-ofgem-responds-cma-competition-price-cap

Read more

Mitratech acquires Hitec Laboratories

2nd August 2016 Consumer Collections |

Mitratech have acquired Hitec Laboratories. Hitec Laboratories specialise in Governance, Risk, and Compliance and Information Governance software, Miratec is a provider of legal, compliance, and operational risk solutions. Mitratech also acquired CMO Software in June,

Read more

Marston Holdings acquires Engage Services

2nd August 2016 Consumer Collections |

Marston Holdings has announced that it has acquired field collections specialist Engage Services. Engage Services provide field collections services throughout the UK for utilities, financial services and public sector clients.  

Read more

Ofgem launch probe into SSE pre-payment meter switches

31st July 2016 Consumer Collections |

SSE face scrutiny from Ofgem after switching its customers to pre-payment meter tariffs, with concerns raised that some customers are in potentially vulnerable situations. Ofgem’s will review it’s Standards of Conduct which are aimed at ensuring suppliers treat customers fairly. Firms should take all reasonable steps to ascertain a customer’s ability to pay and must take…

Read more