Credit, Collections & Insolvency News
Flexys has announced that Admiral Financial Services are working with their company to deploy its digital debt management solution. Flexys says that following a straightforward project, Admiral has been able to transfer time-consuming tasks previously done over the phone, into a secure online environment. This has improved the availability of agents and helped to free…
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A new Collections Technology Think Tank has been launched by Credit Connect Media. The event will examine collections technology strategies to increase effectiveness and efficiency. The inaugural Collections Technology Think Tank powered by Credit Connect will take place on Thursday 11th June at the Marriott Hotel in Leeds. The event will focus on how collections teams can…
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LendingMetrics has unveiled a new version of its multi-award-winning* automated underwriting platform ADP. Finance providers , who will go live with the latest iteration of the software this week, now have access to a range of new features designed to increase leverage of consumer data and further improve the quality of decision making. The upgrades…
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Money Advice Scotland is piloting open banking technology from Experian which could help them to speed up the initial stages of debt advice. The money charity’s new webchat service uses Experian’s open banking tool, the Affordability Passport, to gather crucial income and expenditure data, as well as a statement of consumer credit debts. It takes…
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Today (13th January 2020) is the two-year anniversary of Open Banking implementation. In response to the anniversary, an Open Banking Expert at Equifax believes that broadening Open Banking platforms will be a turning point in its drive to mass adoption in the year ahead. Robert McKechnie said “Open Banking, which was brought into inception two…
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The Financial Conduct Authority (FCA) and the Bank of England (Bank) have outlined their plans to develop their data and analytics capabilities. Both authorities depend on access to high-quality data to fulfil their respective missions of maintaining monetary and financial stability, market integrity, effective competition and consumer protection. The FCA’s refreshed Data Strategy sets out a transformation…
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Collections specialist, Hoist Finance is one of the first in the debt collections sector to use Rich Communications Service (RCS), a new messaging technology which will replace SMS (texting) on Android smartphones. The new technology provides customers with a two-way conversational and transactional interaction. Hoist says RCS will enable better engagement with its customers via…
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Credit Connect Media will host its first free live webinar in February. The webinar titled “How to accelerate effective collections with digital transformation” will be the first of a series of webinars looking at the latest thematic innovations enhancing collections strategy. The first partner for the webinar will be Lightico, winner of the Contact Centre…
Read moreMore than six in ten consumers (62%) would be happy to try retina recognition identification, according to new research from Equifax. In general, respondents were very open to trying new forms of biometric verification, including fingerprint (61%), facial recognition (57%) and palm verifier (57%). There was, however, some reluctance when it came to verification by…
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Ultimate Finance has announced that it has partnered with Nivo to invest in facial recognition technology to make it quicker and easier to apply for funding. Nivo gives Ultimate Finance access to a range of leading technology services so they can streamline customer engagement through instant messaging. Features such as biometric ID verification and file…
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Loan management platform, Anchor has announced that it has completed its integration between payments technology provider – Acquired.com and multichannel payment specialist CashFlows. This new integration allows Anchor’s existing and future client base to have the option of adding the most advanced payment technologies to their payment and collection strategies. Providing access to new products…
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More than two-thirds (67%) of UK Financial Services (FS) workers believe that artificial intelligence (AI) has the potential to transform many FS practices, according to new research from content services firm Nuxeo. 58% of respondents in the report – Information, Intelligence & Innovation: How UK Financial Services is shaping up for 2020 – also say…
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The majority of leaders of small and medium enterprises (SMEs) across the country have plans to brush up their skills in 2020, according to new research from Hitachi Capital Business Finance. New research showed that 69% were planning on attending courses next year, with leaders in the manufacturing (82%), legal (85%) and transport (73%) sectors…
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