HSBC and consents.online enters into AISP agreement

17th May 2018 Consumer Collections |

Account Information Service Provider (AISP), consents.online, a subsidiary of leading bank data analytics platform, AccountScore, has entered into an agreement with HSBC to provide it with access to the transaction data of consumers from other organisations under the UK’s Open Banking programme. In addition, HSBC UK will utilise consents.online’s leading consent management architecture whereby the…

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Qualco appoints Business Development advisor

9th May 2018 Consumer Collections |

Panel and asset management software and analytics specialist Qualco has appointed Richard (Dicky) Davies as Business Development advisor. Davies joins Qualco with a wealth of experience in both the management and growth of major consumer finance portfolios in the UK financial services sector. He previously held senior business development positions in Barclaycard and Visa Europe,…

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FCA report calls for mortgage innovation

4th May 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published its interim report into the mortgage market. The FCA found that competition in the mortgage market is working well for many people. The FCA has identified a number of ways in which the market could work better for some people. The FCA’s proposals are particularly aimed at helping…

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Judges confirmed for the Credit & Collections Technology Awards

3rd May 2018 Consumer Collections |

The Credit & Collections Technology Awards has confirmed the judges for the 2018 event. Launched in 2017, the second annual awards seek to recognise excellence in credit and collections technology. The judging panel includes industry association leaders whose expertise includes specialisms from a diversity of different backgrounds, this ranges from consumer and business commercial through to lending and collections.…

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Government backs technology section with AI industry multi million investment

27th April 2018 Consumer Collections |

More than 50 leading businesses and organisations have contributed to the development of a £1 billion deal to put the nation at the forefront of the artificial intelligence industry, featuring almost £300 million of new private sector investment. The deal between government and industry, announced by Business Secretary Greg Clark and Digital Secretary Matt Hancock…

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Noble Systems launches conversations analytics

27th April 2018 Consumer Collections |

Contact centre specialist, Noble Systems, has announced the release of Noble Conversations Analytics, a native speech analytics application for the Noble Contact Centre platform. Speech Analytics helps companies improve service and performance by mining the data from customer interactions to see trends, identify best practices, manage compliance, and gain deeper insight into contact centre, customer, and…

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GBG announces latest results

18th April 2018 Consumer Collections |

Identity intelligence specialist GB Group has announced its latest financial results. In a statement, the company said it expects to report a 53% improvement on its operating profit. In a trading update ahead of its final results in June, the Chester-based business said it anticipates operating profits of £26m for the year to March 31,…

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FEATURE: Digitalisation boon or threat?

17th April 2018 Consumer Collections |

The proliferation of new payment methods, e-wallets, and blockchain cryptocurrencies has allowed cheap and rapid payments for everything from holiday cash to business to business transfers. However, this boon is part and parcel of the new ‘trust economy’ and it is not risk-free. Businesses will have to intelligently respond to the increased hazards posed by…

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SamePage Group appoints board Director

16th April 2018 Consumer Collections |

A Cardiff-based fintech start-up has strengthened its team with the appointment a new board Director. James Snow is joining SamePage Group as a Board Director. Previously Group Sales Director at Target Group and CEO of the company’s Loan Servicing business, Snow has over 25 years of experience in the sector. With a background in B2B…

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Businesses set for blockchain transformation

11th April 2018 Technology and Open Banking |

More than a quarter (30%) of finance professionals believe that blockchain technology has the ability to offer enhanced data security in their organisation, while over half (51%)  are confident that their organisation will be working with smart contracts incorporated in blockchain by this time next year. These findings come from a study of more than…

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Over 10% of consumers would prefer to take legal advice from robots

10th April 2018 Consumer Collections |

Over 10% of consumers would prefer to take legal advice from robots according to a new report by Reboot Digital Marketing who analysed findings from Mindshare, The report surveyed more than 6,000 individuals from across the UK to see whether they would prefer robots or humans in eight different occupations/scenarios. The report found that when…

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CSA announces first major sponsor for UK Credit & Collections Conference (UKCCC)

10th April 2018 Consumer Collections |

The Credit Services Association (CSA), has announced the first of the major sponsors for the 2018 UK Credit and Collections Conference (UKCCC), which this year moves to Crowne Plaza, Stratford Upon Avon. Conexus Recovery and Field Services, which has clients across the banking, utilities, retail and debt purchasing sectors, is returning as a sponsor and…

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Clockwise Credit Union and TrueLayer launch Open Banking partnership

20th March 2018 Consumer Collections |

Clockwise Credit Union has announced an Open Banking partnership with TrueLayer, providing of bank account API’s, to improve access to finance for its members. The innovative new partnership utilises the opportunities provided by Open Banking to allow Clockwise to access member bank account data in order to make more efficient and secure loan assessments.  This…

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