Provident Financial results indicate upbeat start to 2018

9th May 2018 Consumer Collections |

Doorstep lender Provident Financial has announced its latest financial results which indicate an upbeat start to 2018. Group Chief Executive, Malcolm Le May, Group Chief Executive, said “I am very pleased with the operational and financial performance of the group during the first quarter of the year and we are on-track to deliver results for…

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Morses Club latest company results show 17% revenue increase

26th April 2018 Consumer Collections |

The UK’s second largest home collected credit Morses Club has announced its preliminary results for the 52 weeks ended 24 February 2018. Commenting on the results Paul Smith, Chief Executive Officer of Morses Club, said “We are very pleased to report that FY18 was an even stronger year for Morses Club, reflecting our continued success in serving…

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Illegal Lenders to face crackdown

25th April 2018 Consumer Collections |

Illegal lending loan sharks will face a fresh new crackdown today as the government announces new funding to tackle unlawful lending. Over £5.5 million will be spent to fund the fight against loan sharks, helping to investigate and prosecute illegal lenders and support their victims. 100,000 of money already seized from loan sharks will also…

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Millions of Consumers risking financial future

16th April 2018 Consumer Collections |

Millions of consumers looking to apply for a mortgage, credit, a new mobile phone contract, or even a better utility deal, risk being rejected because of false errors on their credit reports according to research by Amigo Loans. The UK’s largest guarantor lender’s latest research has found that 42% of people who check their credit…

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FCA publishes its 2018/19 business plan

9th April 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published its business plan for 2018/19 which sets out the key priorities for the coming year. The FCA says the priorities in this year’s business plan reflect the high level of resource needed to dedicate to European Union (EU) withdrawal, given its impact both on our regulation and the…

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Masthaven appoints new director of credit and operations

5th April 2018 Consumer Collections |

Masthaven Bank has announced the appointment of Alan Margolis as Credit and Operations Director for the short-term lending side of the business. Alan has been appointed to the newly created role as part of Masthaven’s ongoing expansion and brings over 20 years of financial services experience, particularly within the short-term lending sector. Margolis will be involved…

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Morses warns home credit campaign could force millions to use illegal lenders

29th March 2018 Consumer Collections |

Morses Club has responded to recent reporting on the Home Collected Credit sector calls for the tighter regulation. In a statement Morses said that it offers transparent fixed interest rate products and does not charge its customers any fees or penalties for late payments, ensuring they never pay more than their original agreement, regardless of…

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1.4 million households ‘resort’ to high cost credit for living costs

28th March 2018 Consumer Collections |

New research by StepChange estimates that 1.4 million lower-income households resorted to high-cost credit to meet day to day living costs last year – up from 1.1 million households in 2016. The charity’s new research now identifies three distinct groups of those living on lower incomes in the UK, and how alternatives could be developed…

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FOS publishes latest complaints data shows 3% decrease in complaints

28th March 2018 Consumer Collections |

The Financial Ombudsman Service has published its latest six-monthly complaints data on individual business and groups today. The data features complaint numbers about banks, insurance companies and other financial businesses received by the ombudsman service between 1 July – 31 December 2017. • 219 businesses feature in the complaints data – down by 11% when compared…

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Report suggests high-cost credit loans are unhealthiest form of credit

23rd March 2018 Consumer Collections |

Payday lenders have been named and shamed as the most unhealthy form of credit available in the UK, in a report launched in Parliament by RSPH, at an event attended by MPs and campaigners – including actor Michael Sheen – from the End High-Cost Credit Alliance. RSPH is calling for action to end the marketing…

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Lender suffers data breach

21st March 2018 Consumer Collections |

Short-term lender Trusted Quid has announced its data has been accessed between 1st July 2016 and 17th February 2018. Information entered when applying for a loan directly via the was accessed. In a statement on the website Trusted Quid said  “This does not involve customer data stored on Trusted Quid’s main systems (server). It also does not involve customers or applicants who have…

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FCA announces £2.1m redress scheme for rent-to-own firm

20th March 2018 Consumer Collections |

Rent to own specialist, PerfectHome has agreed with the Financial Conduct Authority (FCA) a package of redress totalling over £2.1 million. This will be made up of cash payments and balance write-offs for 37,000 customers. PerfectHome (a trading name of Temple Finance Limited) is a rent-to-own firm which provides household goods to customers on hire…

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Clockwise Credit Union and TrueLayer launch Open Banking partnership

20th March 2018 Consumer Collections |

Clockwise Credit Union has announced an Open Banking partnership with TrueLayer, providing of bank account API’s, to improve access to finance for its members. The innovative new partnership utilises the opportunities provided by Open Banking to allow Clockwise to access member bank account data in order to make more efficient and secure loan assessments.  This…

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