Cifas announces line-up for annual fraud conference

24th May 2018 Consumer Collections |

Fraud prevention service Cifas has announced its conference line up for this year’s annual conference. Senior figures from leading fraud prevention organisations across the globe will come together in London to discuss international approaches to tackling fraud and financial crime. CEOs from South Africa, the US, Australia and the Netherlands will come together on stage…

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Over 65s will owe £86bn by the end of 2018

23rd May 2018 Consumer Collections |

New research from the Centre for Economics and Business Research (Cebr) commissioned by equity release lender more 2 life estimates that over 65s will have amassed a record £86bn of debt in 2018, up from £78 billion in 2017. Last year’s research predicted that the total debt of over 65s would only reach £65 billion…

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Digital innovation reshaping customers’ financial services experience

23rd May 2018 Consumer Collections |

UK Finance has published a new report in association with EY which indicates that today’s social media savvy consumer taking advantage of more banking webchat services than ever before. The Way We Bank Now report, reveals that the popularity of services such as Twitter, Facebook Messenger and WhatsApp, is encouraging banks to invest in similarly fast and…

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Half of consumers feel they cannot ask credit card provider for help

18th May 2018 Consumer Collections |

More than half (52%) of people feel there is a negative stigma attached to asking their credit card provider for help if they fall into debt, according to new research. The study, completed by outsourced customer contact specialist Echo Managed Services, surveyed 1,000 UK residents on their experiences, knowledge and attitudes to household arrears. It…

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Millions of consumers claim to be living debt free despite owing money

18th May 2018 Consumer Collections |

Just under seven million Brits believe they are living debt free despite owing millions, according to the first consumer debt profile from uSwitch.com. The research shows that while three quarters (74%) of consumers are in debt, one in five (14%) don’t realise their monthly bills, for example, their car insurance or store card payments, is actually repaying…

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New Day and TotallyMoney launch new credit card

16th May 2018 Consumer Collections |

TotallyMoney, the credit report, eligibility, and comparison specialists and NewDay, a leading specialist financial services provider and one of the largest issuers of credit cards in the UK, have partnered together to re-launch the Fluid Credit Card. A new credit product designed to help Near-Prime consumers reduce interest payments and pay down their balance sooner with a balance transfer…

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Money Statistics: May 2018

14th May 2018 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for May 2018: Personal debt in the UK People in the UK owed £1.584 trillion at the end of April 2018. This is up from £1.53 trillion at the end of April 2017– an extra £1,026.74 per UK adult. Per adult in the UK that’s an average debt of £30,601 in…

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Consumer finance new business remains steady in March

11th May 2018 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business in March was at a similar level to that reported in March 2017, and grew 6% in Q1 2018 as a whole. Credit card and personal loan new business together grew in March by 7%, compared with the same…

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‘Credit impulse’ goes negative

11th May 2018 Consumer Collections |

The amount of new credit issued in the UK went sharply negative in Q1 2018, dipping to a level it has not seen in six years according to research by Pantheon Macroeconomics. The research suggests that consumers also abruptly increased their repayments of loans at the highest rate since records began in 2013, according to Pantheon Macroeconomics…

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Stable interest rate provides respite for people living in debt

10th May 2018 Consumer Collections |

The Bank of England has announced that it has made a decision to keep interest rates at 0.5%. The news will provide respite to debtors as latest figures from Stepchange reveal that Outstanding lending to individuals is £1,584 billion as at end March 2018. With £209.2 billion is outstanding consumer credit (£70.7 billion on credit cards).…

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FCA publishes terms and definitions for payment accounts

2nd May 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has published the final list of the most representative services linked to a payment account and subject to a fee within the meaning of Regulation 3 of the Payment Accounts Regulations. The move is part of the EU Payment Accounts Directive’s goal to improve the transparency and comparability of fee…

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Consolidation of three UK Payment System Operators confirmed

1st May 2018 Consumer Collections |

The New Payment System Operator (NPSO) has confirmed that it has now taken over responsibility for the operation of two of the UK’s retail payment systems – Bacs and Faster Payments. The successful consolidation of the three operators has been a key focus for both the Payment Systems Regulator (PSR) and the Bank of England.…

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Consumer credit data indicates monthly slowdown in lending rate growth

1st May 2018 Consumer Collections |

The Bank of England has published its latest monthly Money and Credit report showing consumer credit growth was 8.6 percent in the year to March 2018, down from 9.4 percent in February. Outstanding balances for consumer credit stand at £209.2 billion exceeding the previous quarterly peak of £208.2 billion in the third quarter of 2008. The…

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