Mortgage borrowing increased by £5.3bn in August

30th September 2021 Consumer Collections |

Latest Bank of England data has shown that net mortgage lending increased by £5.293 billion in August, bouncing back from July’s net repayment of £1.758 billion. Gross mortgage lending increased to £21.5 billion, recovering from a low seen in July when lending came in at £16.6 billion. Meanwhile, mortgage approvals fell to the lowest level…

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Credit card spending decreases whilst debit card spending increases 22%

20th September 2021 Consumer Collections |

The amount spent on credit cards has fallen, compared to pre-pandemic times according to the latest UK Finance card spending figures. Debit card usage has soared by 22% in June while contactless payments have leapt 70% in the past two years. The figures showed that there were 1.9 billion debit card transactions in June, 46.6…

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Monzo launches BNPL product

17th September 2021 Consumer Collections |

Monzo is to launch a buy now, pay later product called Flex that will let customers borrow up to £3,000 and spread the cost of purchases over three, six or 12 months. The digital bank said those who repay over three months will be charged no interest, while those spreading costs over six or 12 months…

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Curve launches new service which turns past payments into card instalments

17th September 2021 Consumer Collections |

Financial app, Curve has announced has launched new product called Flex which it says is a new unique rival to Buy Now Pay Later (BNPL). Curve says following FCA approval it has launched Curve Flex to simplify and unify credit. It offers customers the power to pay later for almost any purchase made at any…

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Consumer credit eligibility increases as restrictions ease

17th September 2021 Consumer Collections |

New insights from Experian suggest that consumers have a better chance of finding a pre-approved credit card or loan than they did at the start of this year. Following the lifting of lockdown restrictions in July, lenders have continued to bring new products to market. 61% of customers using Experian’s Marketplace saw a credit card…

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Credit & Collections Technology Think Tank to launch in November

14th September 2021 Consumer Collections |

A new Credit & Technology Think Tank has been launched by Credit Connect Media. The event will examine credit and collections technology strategies to increase effectiveness and efficiency as we emerge from the worst impact of the pandemic. The inaugural Credit & Collections Technology Think Tank powered by Credit Connect will take place on Thursday…

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Call for Government to take action on card fees

13th September 2021 Consumer Collections |

A group of trade bodies representing tens of thousands of businesses across the retail and hospitality sectors are appealing for Parliament to intervene to protect British businesses and consumers from the mounting cost of anti-competitive practices in card payments. The British Retail Consortium (BRC), British Independent Retailers Association (BIRA), Association of Convenience Stores (ACS), Federation…

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Average credit scores predicted to improve by 2% in 2021

2nd September 2021 Consumer Collections |

New research by Demos has predicted that credit services are predicted that credit scores are predicted to improve by 2% this year. The research in the form of the third annual Good Credit Index shows an average increase in access to credit in the UK, mostly due to effective government intervention to prevent a financial crisis. The…

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Homeowners repaid £1.4bn more mortgage debt in July than they borrowed

1st September 2021 Consumer Collections |

The Bank of England’s (BOE) latest Monthly Money and Credit data for July showed that individuals paid back £1.4 billion more of mortgage debt than they borrowed in the month. The net repayment followed record borrowing of £17.7 billion in June. The data showed that this was only the second such net repayment in a…

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Contactless payments increase as lockdowns eased

27th August 2021 Consumer Collections |

Payments using contactless cards have increased as the UK emerged from lockdowns and consumers started spending again according to latest UK Finance figures. The number of purchases made in May via contactless technology doubled compared with the same month a year earlier and was up 50% in May 2019 as contactless payments accounted for 49…

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LexisNexis Risk Solutions acquires TruNarrative

26th August 2021 Consumer Collections |

LexisNexis Risk Solutions UK, part of RELX, has announced that it has acquired TruNarrative. Founded in 2016 and headquartered in Leeds, UK, TruNarrative enables organisations to manage the entire financial crime lifecycle within a single, unified platform that allows for simplified and automated onboarding, a dynamic risk score and transaction monitoring. The platform allows for no-code…

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FCA warns insurance firms over governance rules

26th August 2021 Consumer Collections |

As part of efforts to tackle the loyalty penalty, insurers in the UK (from 1st October) will be required to offer better value for money policies to existing customers. However, the Financial Conduct Authority (FCA) says too many firms were failing to meet existing regulatory standards let alone the tougher rules coming in. A new…

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Two thirds of consumers find mortgage process ‘intimidating’

20th August 2021 Consumer Collections |

Almost two-thirds of UK homeowners find the mortgage process intimidating, new research by Twenty7Tec has revealed. The survey of 2,000 UK adults found 40% said deciding which mortgage to get ‘scared them’. Whilst 37% were kept awake by the mortgage process, while one in five admitted to crying because of it. The research also found…

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