Consumer credit borrowing increases at fastest rate in five years

5th January 2024 Consumer Lending | #consumer credit

Latest data from the Bank of England shows consumer borrowing rose to £2 billion in November, up from £1.4 billion the month before. This is an increase on the £1.3 billion expected by analysts. The annual growth rate for consumer credit was 8.6% in November, the highest rate since September 2018. Higher borrowing on credit…

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Almost three million Londoners reliant on savings to pay essential costs

4th January 2024 Consumer Lending |

Londoners are the most reliant on their savings with almost three milion people forced to dip into savings pots to afford essential everyday costs, according to new research from AI powered transaction analytics firm, Fuse. A third (33%) of people in London rely on their savings to pay everyday expenses compared to 24% of people…

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Quarter of Buy Now Pay Later users hit by late repayment fees

Nearly a quarter (22%) of Buy Now Pay Later (BNPL) users have missed one or more repayments in the six months to December 2023, leading to late payment fees and in a quarter of cases, a mark against their credit score too according to data from the nonprofit Centre for Financial Capability (CFC). More than a…

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Financial Ombudsman Service moves to introduce fees for Claims Management Companies

21st December 2023 Consumer Lending | #complaints

Complaints to the Financial Ombudsman Service (FOS) about motor finance more than doubled in the three months to September. The increase was primarily driven by professional representatives, sometimes known as claims management companies. However, the upheld cases emanating from such organisations were particularly low.  Across all areas of complaints, FoS has reported that more than half…

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Banks to reimburse up to £415,000 on APP fraud claims

20th December 2023 Consumer Lending | #payment fraud

The Payment Systems Regulator (PSR) has outlined new consumer protections for people who have been tricked into transferring money to scammers will be able to receive up to £415,000 back per claim under new fraud requirements coming into force next year, The measures are is in line with the maximum award the Financial Ombudsman Service…

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Ethnic minority owned business have strong growth plans

19th December 2023 Consumer Lending | #business growth

New independent research conducted by BVA BDRC for UK Finance shows that despite a challenging economic outlook, ethnic minority owned businesses (EMBs) are more likely than most SMEs to have ambition for the future. They are also more likely to take risks to grow and be trading overseas. The report demonstrates the high-level of ambition…

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More people are currently saving for a car than a house deposit

19th December 2023 Consumer Lending | #motor finance

A study by Ford Credit has found that more people are now prioritising saving for a car (24%), than for a house (18%) or home renovations (19%). The research found that one in five still believe they will be able to get a foot on the housing ladder, whilst over a third (38%) have given…

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Bank of Ireland UK reprimanded by ICO for inaccurate account data

18th December 2023 Consumer Lending |

The Information Commissioner’s Office (ICO) has issued the Bank of Ireland UK with a reprimand for mistakes made on more than 3,000 customers’ credit profiles. The investigation found that Bank of Ireland UK sent incorrect outstanding balances on 3,284 customers’ loan accounts to credit reference agencies, organisations that help lenders decide whether to approve financial…

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Christmas raises consumer confidence levels

18th December 2023 Consumer Lending | #consumer confidence

Consumer confidence has improved in the run-up to Christmas, according to the latest GfK consumer confidence index.  The index score has risen two points since last month but remains firmly in negative territory at minus 22 – an improvement on the minus 29 reported this time last year. All five components within the survey saw…

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Motor sector responsible for a quarter of all financial complaints

15th December 2023 Consumer Lending | #motor finance

New complaints data from the  Financial Ombudsman Service (FOS) has shown that complaints relating to motor issues now make up 25% of all cases for the second quarter (Q2) of this financial year, July to September 2023/24. These increasing complaint levels have arisen in two separate sectors. From 1st July to 30th September 2023, on…

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Interest rates hold at 5.25% – consumer credit industry reaction

15th December 2023 Consumer Lending | #interest rates

The Bank of England has announced that interest rates will be held flat at 5.25%. The MPC voted 6-3 to hold rates steady, with dissenters preferring to raise rates by 0.25% to 5.5% Responding to the news Change Debt Charity that the hold will be worrying for households yet to secure a new fixed-rate mortgage…

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Over-40s face retirement savings anxiety this Christmas

13th December 2023 Consumer Lending | #retirement

New research by My Pension Expert has revealed that over-40s are facing retirement savings anxiety this Christmas. The research found that 37% of UK over 40’s say that during the Christmas period they recognise the significance of financial security in retirement. 31% of over 40’s say spending more during the Christmas period makes them more…

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Mortgage lending predicted to fall by 8% in 2024

12th December 2023 Consumer Lending | #mortgage lending

Lending for house purchases is predicted to fall by 8% in 2024, according to a report by UK Finance. Lending for house purchases is ex[expected to fall from £130 billion this year to £120 billion in 2024. UK Finance says higher interest rates and household costs will make it harder for people to access mortgage…

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