Households miss out on switch savings

25th July 2019 Consumer Collections |

Households are missing out on savings of over £400 by failing to switch the energy, home and car insurance providers. Research from comparethemarket.com has shown that the top three regions where households can save the most by switching are the West Midlands (£732), the East Midlands (£665) and the North East (£660). The insight from…

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Half of muslim consumers have never used Islamic finance

25th July 2019 Consumer Collections |

Nearly half of Muslim consumers have never used Shariah-compliant products, marking a wake-up call to the UK Islamic banking industry, new research by Home Purchase Plan provider and Shariah-compliant bank Gatehouse reveals. 46% of Muslim consumers say they have never used Shariah-compliant products, according to the study. The figure — which rises to 53% among Muslim women…

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Money Statistics: July 2019

24th July 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for July 2019: Personal debt in the UK People in the UK owed £1,640 billion at the end of May 2019. This is up from £1,592 billion at the end of May 2018, an extra £922 per UK adult over the year. The average total debt per household, including mortgages,…

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Caution urged against unrealistically raising borrower expectations

23rd July 2019 Consumer Collections |

The Intermediary Mortgage Lenders Association (IMLA) has responded to the Financial Conduct Authority’s (FCA) consultation paper on Responsible Lending, calling for the regulator to avoid raising borrowers’ expectations unrealistically and provide a clearer picture of the numbers and circumstances of borrowers who need additional support from lenders. The Association, which represents 19 of the 20…

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FCA launches fair treatment of vulnerable customers consultation

23rd July 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers. The guidance sets out the FCA’s view of what the FCA Principles require of firms to ensure that vulnerable consumers are consistently treated fairly across financial services sectors. The FCA wants to see doing…

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MPs urged to act on mortgage mis-selling and overpayment complaints

23rd July 2019 Consumer Collections |

Legal technology business, ME Group has asked MPs for help in encouraging regulatory bodies to speed up thousands of claims for mortgage mis-selling and mortgage overpayments. In its submission to the Parliamentary Inquiry by the All Party Mortgage Prisoners Group, ME Group says that it’s specialist subsidiary firms have carried out extensive assessments on mis-sold…

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Starling Bank and CreditLadder agree partnership

19th July 2019 Consumer Collections |

Digital bank Starling has partnered with CreditLadder, the UK’s largest rent recognition platform, in a move that will help thousands of Starling customers improve their credit score and get on to the property ladder. CreditLadder will enable Starling customers to use their monthly rental payments to help build their credit history. By proving to lenders…

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Third of tenants struggle to pay rent

19th July 2019 Consumer Collections |

Nearly a third of tenants are struggling to afford their rent according to new data published by the Government’s English Housing Survey. The study has found that 29 per cent of tenants in the private sector surveyed in 2017/18 said they found it “fairly difficult” or “very difficult” to pay their rent. The remaining 71…

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Personal insolvencies increase for third successive year

18th July 2019 Consumer Collections |

More women than men in England and Wales became insolvent in 2018, following a pattern which has been in place for several years, says insolvency trade body R3, commenting on the annual personal insolvency statistics released by the Insolvency Service. The statistics all showed that the total rate for personal insolvencies increased for the third…

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Households facing highest risk of recession since 2007

17th July 2019 Consumer Collections |

Britain is facing the highest risk of a recession since the financial crisis and preparations need to be made to mitigate the impact, according to the Resolution Foundation annual audit. Typical household incomes are estimated to have fallen by 0.5 per cent over the past two years – between 2016-17 and 2018-19 – the Resolution…

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Second charge mortgage increased by 22% in May

5th July 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that Second charge mortgage market reports volumes up by 22% in May. Commenting on the May 2019 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “The second…

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Consumer finance new business decreased by 2% in May

5th July 2019 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business fell in May by 2%, compared with the same month last year. The retail store and online credit sector reported new business up in May by 2% compared with the same month in 2018, while credit card and personal…

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Energy company to pay £350,000 over renter failures

4th July 2019 Consumer Collections |

Renewable energy supplier Green Star Energy has been ordered by Ofgem to refund £350,000 to customers over failings for renters. Ofgem said 1,829 new tenants were unable to access their Green Star Energy accounts and therefore could not access cheaper tariffs. The problem came as a result of Green Star not updating its records or issuing…

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