Exizent and Experian agree automated asset discovery partnership

18th May 2021 Consumer Collections |

Legal technology firm Exizent has announced a partnership with Experian to automate the asset discovery process involved in probate. Exizent says that the milestone partnership paves the way for future institution connectivity, with the ultimate goal of making things easier and more efficient for all involved. The company says that the major challenge right now…

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FCA figures show increased cyber risk to financial services 

18th May 2021 Consumer Collections |

Figures obtained by RSM under a Freedom of Information request demonstrate a 28 per cent rise in cyber-attacks reported to the FCA by financial services companies last year. The top cause of incidents was phishing emails, reported by 37 per cent of affected firms, followed by attacks via third-party companies (21 per cent) and DDoS…

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House price surge helps older homeowners release more than £1bn

18th May 2021 Consumer Collections |

Rising house prices enabled older homeowners to release more than £1 billion in property wealth in the first three months of the year – the equivalent of more than £11.3 million a day, data from equity release adviser Key shows. The average customer received £103,710 – a 25% increase over the £83,242 released in the…

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More than 218,000 households face default energy bill increase

12th May 2021 Consumer Collections |

More than 218,000 households could be automatically moved onto more expensive ‘default’ energy tariffs this month if they do not switch tariffs or providers when their deals come to an end according to new analysis by comparethemarket.com In May, there are 157 fixed energy tariffs coming to an end,  which could mean an average increase…

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Unsecured lending displays ‘new nervousness’ in the credit market

11th May 2021 Consumer Collections |

EQ Credit Services has released its latest UK research report into the unsecured lending sector which has revealed some startling consumer attitude shifts including a ‘new nervousness’ characterising the current credit market. This appeared most acute amongst the youngest generation (age 18-24), with over half of this group responding that they would only be prepared…

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Consumer finance new business grew by 7% last month

10th May 2021 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) have shown that consumer finance new business grew in March 2021 by 7% compared with the same month in 2020.  In Q1 2021, new business was 17% lower than in Q1 2020. The retail store and online credit sector reported growth in new business of…

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Second charge mortgage new business volumes remain stable

7th May 2021 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes remained stable in March 2021. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said: “In…

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Third of consumers say they have been targeted by digital fraud

6th May 2021 Consumer Collections |

New research from TransUnion has found that a third (33%) of consumers say they have been targeted in a digital fraud attempt related to Covid-19 in the last three months, though just 4% fell victim to the scams. The report says that this represents a steady increase from when the pandemic began, with just under…

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Mortgage borrowing hits all-time high

5th May 2021 Consumer Collections |

Latest Bank of England (BoE) figures show that UK homeowners borrowed a record £11.8 billion more on mortgages than they repaid in March, with market activity driven by the stamp duty holiday and low mortgage rates. Gross mortgage borrowing hit £35.6 billion in March, with buyers looking to tie up property purchases ahead of the…

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Pent up demand skewing personal insolvency figures

4th May 2021 Consumer Collections |

The Insolvency Service has published its latest personal insolvency Quarterly figures in England & Wales which have indicated that there were 29,140 seasonally adjusted individual insolvencies in Q1 2021, a fall of 5.3% compared to Q4 2020’s figure of 30,769, and a rise of 0.7% compared to Q1 2020 (28,936). Commenting on the figures Colin Haig,…

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Breathing Space support launches – industry reaction

4th May 2021 Industry opinion |

Hundreds of thousands of people struggling with debt problems will be supported through the newly launched debt respite scheme. The Breathing Space measures will give those facing financial difficulties space to receive debt advice, or mental health crisis treatment, without pressure from creditors or mounting debts. Under the scheme, people will be given legal protection…

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Call for prompt rethink of UK’s welfare state

30th April 2021 Consumer Collections |

Radical changes to the UK’s social security safety net during the pandemic should prompt a wider public debate about its successes and failures, and how Britain’s post-pandemic welfare system can be further improved, according to a new Resolution Foundation report. With the crisis prompting the Government to introduce radical new policies, such as the Job…

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Three million households remain in fuel poverty

30th April 2021 Consumer Collections |

Newly released government figures show 12.5 per cent of households in England are estimated to be in fuel poverty in 2021. The projection represents a reduction from the figure in 2019 of 13.4 per cent (3.18 million), which Business, Energy and Industrial Strategy Committee (BEIS) attribute to the progress in energy efficiency. The aggregate fuel…

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