The Credit & Collections Technology Think Tank has confirmed its agenda and speaker line-up ahead of the event in-person event at the Midland Hotel in Manchester on Thursday 4th November.
The launch of the event follows on from the successful launches of the Online Collections Technology Think Tank and the Online Lending Technology Think Tank series over the past 18 months. This event will seek to create an engaging environment with the aim of enabling all participants to learn about forthcoming technological innovations. Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges whilst discussing the benefits of technological innovation.
Previous online editions of the Think Tank focused on how lending and collections teams can improve business effectiveness using technology. The event aims to arm attending companies with technological strategies takeaways that can be implemented into their business.
The event will consist of four sessions that will focus on customer engagement, affordability, open banking in collections and will be closed off with a stream on business transformation.
The session streams will include speakers from lenders and credit providers with consumer collection agencies supporting the discussion. The Think Tank will be Chaired by Chris Warburton Director at ROStrategy.
The agenda is as follows:
Speaker Chris Leslie, Chief Executive at CSA said “As the UK shakes off the last significant elements of state and welfare pandemic support, the normalisation of a market economy begins to return – which will be deeply relevant for the credit cycle going forward. While growth is still recovering, there are supply chain headwinds and inflationary pressures, which could signal choppy times to come. I look forward to the Credit Connect panel where we can discuss the implications for recoveries and the credit market.”
Fellow speaker Richard Sharp, Manging Director of Consumer Division at Oplo said “I’m delighted to be participating in this important industry Think Tank and sharing some of Oplo’s insight into the fundamental changes taking place in the consumer credit market – which, in turn, could impact up to 26 million people in the UK. We call this the New Mainstream, and I look forward to sharing with you why we believe they are the most important credit customers in the UK today and what we need to do as an industry to make sure their needs are met.”
Following on from the Think Tank will be the 2021 Credit & Collections Technology Awards. The evening kicks off at 6.30pm with the Credit & Collections Technology Awards drinks reception.
Details relating to the Awards can be found here.