Lantern announces trio of senior appointments

Debt management and financial services company, Lantern Group has announced it has made three strategic senior appointments.

The company has announced  Charlotte Symonds as Chief Operating Officer, Charmaine Bonnaire as Director of Partnerships, and Scott Forster as Head of Brand and Communications.

Joining Lantern’s C-suite as Chief Operating Officer, Symonds brings two decades of experience in financial services, including senior roles at Nottingham Building Society and Yorkshire Building Society. As part of Lantern’s C-suite team, Symonds will play a central role in implementing the company’s strategic vision, improving operational performance and enhancing service delivery.

Bonnaire, appointed as Director of Partnerships, will utilise her 18 years in the industry to spearhead the development and growth of Lantern’s relationship management ecosystem. She has extensive experience in partnership strategy and commercial delivery, Charmaine will focus on strengthening relationships with clients across all BPO and debt purchase servicing activities.

In a newly created role, Forster joins Lantern as Head of Brand and Communications, tasked with shaping and amplifying the company’s brand narrative. Scott brings extensive experience in brand strategy, corporate communications and reputation management, and will lead efforts to ensure Lantern’s values and customer commitment are clearly articulated across all channels. H

Paul Mason, Lantern CEO, said“We have ambitious plans for Lantern in the year ahead, and our focus remains on making a real difference for credit owners and their customers across the country. Ensuring we have the right leadership in place is vital to achieving this. These appointments mark an important step in Lantern’s evolution. Strengthening our brand presence, expanding meaningful partnerships and enhancing operational capability are central to our strategy. Charlotte, Charmaine and Scott bring exceptional experience and leadership that will help us accelerate confidently into our next phase of growth, whilst helping us continue to support vulnerable people and tackle the UK’s personal debt problem head on.”