Weightmans and Ward Hadaway discuss merger potential

24th January 2017 Consumer Collections |

Weightmans and Ward Hadaway have issued a joint statement addressing merger discussions: “The legal market is changing and it is always sensible to look at opportunities that might benefit a business, its clients and its staff so Weightmans and Ward Hadaway are currently talking to each other to see if there are benefits of working…

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Report reveals impact of mental health problems on financial capability

24th January 2017 Consumer Collections |

Banks and financial institutions must change the way they operate to give customers with mental health problems equal access to good customer service, a leading mental health think tank has urged. New research fully demonstrates for the first time how financial capability – people’s ability to manage everyday financial tasks like paying bills or budgeting –…

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New scheme aims to boost credit scores

23rd January 2017 Consumer Collections |

A scheme aimed at tackling financial and social exclusion amongst private renters has been launched. CreditLadder in association with Experian’s Rental Exchange programme , seeks to boost a tenant’s credit rating by recording their rent payments on their credit file. This means millions of tenants throughout the UK are now able to build their credit score,…

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CICM Index bounces back following three successive falls

23rd January 2017 Commercial Credit Management |

The final quarter of 2016 saw a surge in economic confidence and a positive outlook on business growth, according to preliminary findings from the UK’s Credit Managers Index (CMI). Early indications from the Chartered Institute of Credit Management’s (CICM) quarterly barometer, show a 4.5-point increase in the headline result to 59.8. This represents the Index’s highest score since…

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Corporate insolvency increase in second half of 2016

23rd January 2017 Commercial Credit Management |

Analysis from KPMG has shown that 2016 saw the reversal of a six year downward trend in levels of insolvency for British businesses, following an uptick in companies entering into administration in the second half of the year. The numbers, taken from notices in the London Gazette, show that 1,174 companies, or groups of companies, entered…

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Wonga appoints new CFO

20th January 2017 Consumer Collections |

Wonga Group hired Joanna Baker as its new group Chief Financial Officer (CFO). Baker will join the short-term lender in April from Worldpay. Prior to joining Worldpay, Baker spend over a decade at Barclaycard and Barclays, where she was CFO of Barclaycard’s Global Business Solutions as well as head of strategy and planning at Barclays Corporate.…

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HSBC to provide £4 million redress for debt collection practices

20th January 2017 Consumer Collections |

HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial Conduct Authority (FCA) has announced today.  Both HFC and JLFS are now part of HSBC Bank…

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Energy Suppliers need policy to refer vulnerable customers

20th January 2017 Consumer Collections |

Energy suppliers should provide a consistent message on the third-party support available so that vulnerable customers feel comfortable taking up the offer for referral according to a Citizens Advice report. It also said that customers should not be penalised for refusing referrals. “Some consumers may need independent advice or help with a matter that their…

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Citizen Advice launches SME energy complaints tool

20th January 2017 Commercial Credit Management |

Citizens Advice has launched a brand new league table allowing millions of small business owners to compare how well energy suppliers are handling their complaints. The new ranking – which will be published quarterly – measures how effectively energy suppliers are dealing with complaints from small business customers across Great Britain.   It follows the charity’s…

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IGF appoints new CFO

19th January 2017 Commercial Credit Management |

Independent Growth Finance (IGF) has appointed Nick Price as CFO. Before joining IGF, Price held the Interim CFO position at OakNorth, following a six year career at Close Brothers where he was Finance Director for the Commercial Division; previous employment includes KPMG, Goldman Sachs and Deutsche Bank. John Onslow, Chief Executive Officer of IGF said…

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Shawbrook appoint new Head of Asset Lending

19th January 2017 Commercial Credit Management |

Shawbrook Bank has announced the appointment of Neil Jones as Head of Asset Based Lending within its business finance division. Jones said “Shawbrook is well known for its quality of products and services in the asset-based lending community, and has built a solid reputation in structuring and managing new and existing transactions. The range of…

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Ultimate announces senior appointments

19th January 2017 Commercial Credit Management |

Ultimate Finance Group has announced four new senior appointments across the business, New hires include Steve Noble, who takes the role of Chief Operating Officer (COO). Noble comes with over two decades of experience in the financial services arena, having held senior roles at high street banks and challenger organisations, and is the latest addition to…

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£13.2 billion spent online during Black Friday and Cyber Monday

18th January 2017 Consumer Collections |

The UK Card Association has it’s latest statistics from November 2016. The key findings include: Payment card spending grew by 1 per cent in November to reach £56.0 billion, driven by a £476 million rise in debit card spending. £13.2 billion was spent online during the month including Black Friday and Cyber Monday – the…

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