Gatehouse Bank hires new Chief Operating Officer

11th June 2021 Consumer Collections |

Gatehouse Bank has announced the appointment of Tracey Bailey as its new Chief Operating Officer (COO). Bailey, who has more than 20 years’ experience in operational leadership roles, joins the bank from Cheadle-based specialist lender Together where she was Director of Lending and Change. Tracey worked at Together for 22 years, starting as its Head…

Read more

Registry Trust appoints Operations Director 

11th June 2021 Consumer Collections |

Registry Trust has announced that it has appointed Chris Dick as its new Operations Director. The newly created Operations Director role involves working with the CEO and Financial Controller to develop and agree short and long-term strategy, supervising the daily operation of the customer services and data processing departments, and overseeing the compliance function of…

Read more

Time Finance appoint new CEO

11th June 2021 Commercial Credit Management |

Time Finance has announced that Ed Rimmer has been confirmed as the permanent Chief Executive Officer (CEO) with immediate effect.  Having previously held the position of Chief Operating Officer until April 2020, Ed was reappointed as Interim CEO three months ago. Time Finance specialise in the provision or arrangement of funding solutions to UK businesses…

Read more

Banks urged to fully implement scam protections

11th June 2021 Consumer Collections |

Research by Consumer group Which? has found that not all banks are using the full technology available to them to protect customers from phishing scams. The consumer champion looked into what protections banks were putting in place to protect their customers from receiving fraudulent emails, SMS messages and phone calls. These so-called phishing attacks are…

Read more

Azets appoints Restructuring Partner

11th June 2021 Commercial Credit Management |

Azets has announced the appointment of Jonathan Amor as a Partner in the Restructuring and Insolvency team in the North of England team, based in Manchester. Amor is a chartered certified accountant, licensed Insolvency Practitioner and member of the Association of Business Recovery Professionals (R3). He has spent over a decade assisting businesses from multinational…

Read more

Call for the public Individual Insolvency Register to be replaced

10th June 2021 Consumer Collections |

The Financial Wellness Group is calling for the public Individual Insolvency Register, and the publishing of personal details in the Gazette, to be abolished and be replaced with a private register, accessible only to those with a legitimate need to access it. The aim is to try and reduce the shame and stigma that many…

Read more

Consumers three times as likely to pay bills by credit card than ask for help

10th June 2021 Consumer Collections |

Research commissioned by Ofwat has indicated that consumers are more than three times as likely to pay bills by credit card than ask for help. The research also shows that a third of customers are struggling to pay household bills and this proportion rises to more than half of customers (51%) when looking at those…

Read more

VRS and Aryza agree vulnerable customer identification partnership

10th June 2021 Consumer Collections |

The Vulnerability Registration Service (VRS)  and Aryza have agreed on a new vulnerable customer identification partnership. The agreement means that Aryza is now offering all lenders using the Aryza Sentinel Loan Management system access to the newest VRS product, VRS Aware. VRS Aware provides ongoing visibility of vulnerability, rather than a perspective at one point…

Read more

Online Commercial Credit & Collections Conference confirms line up

10th June 2021 Commercial Credit Management |

The Online Commercial Credit & Collections Conference has confirmed its agenda and speaker line-up ahead of the event next Thursday (22nd April). The event has been transformed from the annual face to face event which took place in 2019 and 2020 to an online event this year. The Commercial Credit & Collections Conference has been…

Read more

One in three SMEs losing customers to maintain Covid-secure workplaces

10th June 2021 Commercial Credit Management |

New research has indicated that third of SMEs now have fewer customers, and a quarter make fewer sales as result of the pandemic with one in four small business owners losing over an hour each day to make their business ‘Covid-secure.’ The research from small business lender, iwoca suggests that although the initial easing of…

Read more

CICM appoints new Head of Strategic Relationships

10th June 2021 Commercial Credit Management |

The Chartered Institute of Credit Management (CICM) has appointed John Kane MCICM as its new Head of Strategic Relationships. Kane will work closely with the CICM’s existing Partner organisations to understand their needs and how the Institute can support them in the best way possible. He will also build new relationships, gaining a thorough understanding…

Read more

Webio receives €500k investment funding from Finch Capital

10th June 2021 Consumer Collections |

Conversational AI collections specialist, Webio has announced that it has closed a Pre-Series A funding round led by Finch Capital. The company, which includes Enterprise Ireland and EIT Digital amongst its backers, says the funding will go straight into deepening Webio’s capabilities in conversational AI, doubling the company’s R&D team, and expanding the sales and…

Read more

Nearly 40% of small businesses will struggle to repay pandemic loans

A survey of small businesses by Mazuma Accountants has found that 39% believed they would struggle to meet repayments of the Government’s Bounce Back Loan Scheme when they start this month. With repayments of the Government’s Bounce Back Loan Scheme (BBLS) scheduled to start this month, the poll found that almost 40 per cent of…

Read more