Scammers stole nearly £422m in the last quarter

26th March 2024
paying interest on credit cards

A new credit card fraud report from Uswitch which analysed police figures has found that scammers stole £422 million last quarter, from 92,739 reported cases of fraud

Consumers lost £1,212 million to credit card fraud in 2022, down 5% from the previous year with over three quarters (76%) of fraud was credit card fraud. The data suggests £26.1 million was lost through fraudulent ATM withdrawals.

Cybercrime has dominated the headlines over the past two years as fraudsters are becoming more sophisticated in their attacks. In some cases, successful criminals are stealing hundreds of thousands of pounds in just a single intrusion. Those aged 30-39 were targeted the most by fraud and cyber crimes in Q4 of 2023, with those aged 20-29 not far behind. Individuals younger than 70 were most commonly victims of online shopping and auctions fraud (excluding uncategorised crimes).

Older age groups more commonly experienced crimes in the categories of computer software service fraud, advance fee fraud, cheque/card fraud, and door to door sales fraud.

Computer software service fraud involves criminals posing as legitimate software companies, such as Microsoft, calling you to tell you there’s a problem with your computer in order to gain access to your private information or hold you to ransom and commit fraud. Advance fee fraud is when fraudsters target victims to make advance or upfront payments for goods, services and/or financial gains that do not materialise.

In the last quarter of 2023, Bedfordshire saw the biggest rise in the number of reported crimes for a mainland UK police force – figures rose by almost 25% – with the total value of losses reaching nearing £4 million. City of London and Police Scotland were the only other forces that saw increases in Q4 (9% and 6% respectively) with all other forces seeing a decrease from Q3 to Q4.

Salman Haqqi, Uswitch Credit Cards Expert said “Cybercrime has inflicted nearly £2.5 billion in losses on Britons over the past year, highlighting the importance of safeguarding our online data and exercising heightened caution during digital transactions.

“Using a credit card for online purchases provides an added layer of security. With purchases ranging from £100 to £30,000, even partial payment using a credit card entitles consumers to enhanced protection under Section 75 of the Consumer Credit Act. This provision enables reimbursement from the credit card issuer if the vendor becomes unresponsive or disputes arise.”

The most common cases of credit card crime in the UK in 2023/24

Category of Fraud

Number of reports (Q4 2023)

Reported losses (millions)

Average loss per case

Number of reports (Q3 2023)

Reported losses (millions)

Average loss per case

Number of reports (Q4 2022)

Reported losses (millions)

Advance Fee

10711

£25.6

£2,390

11149

£30.3

£2,718

9634

£27.1

Banking

8385

£55.3

£6,595

8907

£76.1

£8,544

7972

£289.3

Consumer

30821

£88.1

£2,858

35745

£107.5

£3,007

30886

£160.2

Corporate

1277

£14.4

£11,276

1500

£18.1

£12,067

1482

£31.7

Courier

321

£4.2

£13,084

315

£3.2

£10,159

284

£2.4

Cyber Dependent Crime

11066

£1.1

£99

10489

£1.6

£153

6030

£1.3

Investment

7181

£112.4

£15,652

7076

£141.4

£19,983

5564

£251.1

Other

22820

£119.6

£5,241

22622

£137.1

£6,060

22777

£153.1

Public Sector

157

£0.6

£3,505

225

£64.4

£286,222

180

£1.3

2022 Credit Card Fraud figures

Fraud type

Total losses in 2022 (millions)

Year on year change from 2021

Total number of cases in 2022

Year on year change from 2021

Payment Cards

£556.3

6%

2,732,894

-3%

Remote Banking

£163.1

-18%

47,473

-46%

Cheque

£7.5

0.18

966

19%

Total Unauthorised Fraud

£726.9

0%

2,781,333

-5%

Authorised Fraud

£485.2

Total Fraud

£1,212.1

Payment Card Fraud as a % of Total Fraud

76.5%

Payment Card Fraud as a % of Total Fraud

45.9%