Sigma Connected appoints new MD for new credit services business 

23rd March 2022

Business outsourcing provider Sigma Connected has announced the appointment of a new Managing Director (MD) to lead the company’s newly-formed credit services business.

Jaco Snyman has been appointed to spearhead the company’s new Birmingham-headquartered debt collection agency, McLaren Credit Services.

Reporting to Group CEO Gary Gilburd, Snyman will take responsibility for the growth and strategic direction of McLaren Credit Services – a dedicated brand which will support a range of clients who are looking to outsource their account and debt collection processes.

South African-born Snyman joined the Sigma in January 2021 where he has been the company’s Director of Financial Services, also growing the firm’s BPO offering in the financial and insurance sector. With nearly 30 years’ experience, he previously held a variety of leadership roles in the financial and consumer finance sectors in the UK and South Africa – including positions with PriceWaterhouseCoopers and BNP Paribas.

Snyman said the FCA-registered company has ambitious plans to make the business one of the biggest debt collection agencies in the UK over the next four years and aims to add hundreds more jobs, building on the existing launch team of 35.

Syman said: “At a time of huge pressures in the market, the launch of McLaren Credit Services is an exciting step for the Group and gives a dedicated business which focusses solely on supporting companies with their debt collection processes and ensuring the right outcomes for their customers.”

“I have a real passion to make things easy for our clients and their customers. Digital transformation is a big part of that, alongside recruiting the best people who are equipped to facilitate impactful conversations with those who are struggling financially.”

“Being part of Sigma Connected also allows us to offer a blend of UK-based and off-shore services for our clients – making good use of our network in South Africa where we have a long-standing record of offering a trusted collections service for UK clients.”

“We already have an experienced management team in place and a superb team of advisors which we are determined to grow even further through new business wins.”

Gary Gilburd, CEO of Sigma Connected Group said “Jaco is the perfect person to lead McLaren Credit Services. He knows the market inside out and is already making a considerable impact as we create a formidable debt collection business which is at the forefront of great customer service, using the best technology available.”

“Overall, the new business allows us to offer stability in what is a hugely volatile market and is bolstered further by the fact we can offer a cost-effective, quality off-shore option in through our established South African business.”