Lantern receives third consecutive ‘gold’ award from IIC 

Debt purchaser, Lantern has received its third consecutive ‘gold’ award from customer experience experts, Investor in Customers (IIC).  The ‘gold’ award means Lantern excelled at all four principle themes – understanding customer needs, meeting customer needs, delighting customers and engendering loyalty. The Lantern team took on board feedback from its first IIC assessment in 2018,…

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