The Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS) have announced reforms with an aim to modernise the financial redress system to help prevent it from becoming overwhelmed, delaying consumer compensation. Currently, the majority of complaints are resolved by firms, and the redress system works well for individual cases that come to the Financial…
Read moreThe Financial Conduct Authority (FCA) has announced that it is developing new rules aimed at helping consumers move their savings from cash into shares, with the regulator looking to reduce the ‘advice gap.’ The proposed rules would allow financial firms to offer targeted support, replacing the current system that distinguishes between ‘guidance’ and ‘financial advice’. …
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