People experiencing mental health problems twice as likely to fall into debt due to fraud

People experiencing mental health problems who fall victim to fraud are less likely to get their money back and twice as likely to fall into debt, Which? research has found.  The consumer champion’s survey of more than 1,000 fraud victims revealed one in five (19%) of those with mental health conditions felt embarrassed about reporting…

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Gatehouse Bank fined £1.5m over poor anti-money laundering checks

14th October 2022 Consumer Lending | #fraud

The Financial Conduct Authority (FCA) has fined Gatehouse Bank £1,584,100 for significant weakness in its financial crime systems and controls. Between June 2014 and July 2017 Gatehouse failed to conduct sufficient checks on its customers based in countries with a higher risk of money laundering and terrorist financing. Gatehouse also failed to undertake the correct…

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£609.8m stolen through fraud in the first half of 2022

14th October 2022 Consumer Lending | #fraud

UK Finance has published its latest fraud report, covering the first half of 2022. The reports shows that while the end of the pandemic has seen a fall in overall fraud losses, some fraud types have increased as criminals continue to adapt their methods. A total of over £609.8 million was stolen through fraud and…

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Google announces crackdown on debt service advertising policies

11th October 2022 Consumer Collections | #fraud

Google has announced a change to its debt service advertising policy, following collective evidence provided by the debt advice sector. From 6th December, Google will only allow organisations who are FCA authorised for ‘Debt Counselling’ and ‘Debt Adjusting’ to advertise debt services. Insolvency Practitioners will no longer be allowed to advertise directly. Google identified that the…

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Half of all UK adults affected by scams

3rd October 2022 Consumer Lending | #fraud

Half of all UK adults (51%) have been affected by scams, according to new research from Canada Life. This equates to 27m people across the UK. Most of these cases can be described “phishing scams” (51%), when a fraudster attempts to imitate a legitimate company or person to secure important information from the victim. Crypto…

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PSR sets out proposals for banks reimburse fraud victims

29th September 2022 Consumer Lending | #fraud

Banks will be forced to reimburse anyone who loses more than £100 to bank transfer or payment fraud, under new plans outlined by the Payment Systems Regulator (PSR). As of next year, victims will get their money back in all but exceptional cases. The regulator said the policy change will incentivise banks and building societies…

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Fraudsters are trying to take advantage of people struggling as cost of living increases

28th September 2022 Consumer Lending | #fraud

New statistics published by the Office For National Statistics (ONS) has revealed fraud offences increased by 25% (to 4.5 million offences) compared with the year ending March 2020, driven by large increases in advance fee fraud and consumer and retail fraud. The proportion of fraud incidents that were cyber-related increased to 61% from 53% in…

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Only 15% of BBLS fraud has been investigated in the past two years

9th September 2022 Commercial Credit Management | #fraud

Only 15% of The Bounce Bank Loan Scheme (BBLS) fraud has been investigated by the National Investigation Service in the past two years according to research by  international law firm RPC. The Bounce Bank Loan Scheme, common to other COVID related support schemes, was heavily targeted by fraudsters. It was argued by the previous Government…

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UK leads Europe in card fraud loss reduction with £49m decrease in 2021

7th September 2022 Consumer Lending | #fraud

The 2021 European Fraud Map produced by global analytics firm FICO, with data from Euromonitor International and UK Finance has indicated that the UK and the Nordic region continue to lead Europe both in terms of digital transformation and fraud loss reduction. Denmark and Sweden achieved the highest percentage decreases in losses while the UK…

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Banks and Building Societies announce protection plan to tackle APP scams

7th September 2022 Consumer Lending | #fraud

Signatories to the CRM Code, governed by the Lending Standard Board (LSB), have announced that they had made strides forward in their effort to stamp out transactions resulting in Authorised Push Payment (APP) scams, though areas of inconsistent application persist, according to the latest review. The “2022 review of adherence to Contingent Reimbursement Model (CRM)…

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Rise in fraud putting sustained pressure on Courts 

31st August 2022 Consumer Lending | #fraud

During the first half of 2022, the value of alleged fraud cases exceeding £100k heard in UK Crown Courts soared by almost 300% compared to the first six months in 2021, rising from £137.4m to a staggering £532.6m. This is above the total value of alleged fraud seen in Crown Courts during the whole of…

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Retailer banned from running companies after false bounce back loan claim

A retailer from Walsall has been disqualified from running companies for 9 years after abusing a £45,000 bounce back loan she was not entitled to. Rebecca Simmons was a director of Tia-Bella, trading from premises in Wolverhampton. The company, a specialty balloon and gifts retailer, was incorporated in March 2019 but just over 2 years…

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890,000 young adults have fallen victim to identity fraud

1st August 2022 Consumer Lending | #fraud

890,000 young people aged 18-24 have fallen victim to identity fraud according to research by GBG. The research found that 18% of young adults in the UK, almost a fifth of 18-24-year-olds said they have personally been a victim of identity fraud in the last 12 months compared to just 3% of adults aged 55…

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