utility regulator

Water regulator issues new vulnerability guidance

28th July 2023 Consumer Collections | #utility regulator

Water regulator, Ofwat has launched a consultation on new guidance for water companies setting out how they should support their customers who require extra help in accessing water services by identifying vulnerabilities and supporting customers facing financial difficulties. Those who require extra help may include people with long-term as well as temporary circumstances such as…

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utility regulator

Water regulator issues new vulnerability guidance

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