FSCS helped over 250,000 customers with £527m in compensation

10th July 2020 Consumer Collections |

The Financial Services Compensation Scheme (FSCS) paid out £527 million and helped a total of 258,119 customers during the year, 79 per cent of whom were satisfied with the job performed by the regulator. As part of its annual report, the FSCS summarised that it continued to assess claims fairly and efficiently, driving outstanding customer experience.…

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Optimum Finance announces AI partnership

10th July 2020 Technology and Open Banking |

Invoice finance business Optimum Finance has announced its latest technological innovation as part of its mission to use technology and automation to revolutionise the sector and benefit its SME customers. The company partnered with artificial intelligence (AI) and machine learning experts Critical Future to develop a first-in-sector machine learning capability which can identify companies that…

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Atradius appoints new Head of UK Commercial

10th July 2020 Commercial Credit Management |

Atradius has announced that it has appointed James Burgess as Head of UK Commercial. Burgess, who has been with Atradius since February 2014, joins the UK & Ireland Commercial Management Team under the leadership of recently appointed Regional Director Stuart Ramsden. In his new role, Burgess will assume overall responsibility for account teams and sales…

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Cedar Rose appoints COO

10th July 2020 Commercial Credit Management |

Cedar Rose has announced the appointment of Hubert Mugliett, in the role of Chief Operating Officer (COO). Hubert is a key member of the senior management team reporting directly to the CEO and will oversee the internal operations of the business and help to ensure the business strategy is effectively implemented. Hubert brings with him…

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Ofgem proposes to cut energy bills by £20 a year

10th July 2020 Consumer Collections |

Households could see their energy bills cut by £20 a year under proposals from the energy regulator Ofgem. Ofgem has unveiled proposals for a five-year investment programme of around £25 billion to transform Britain’s energy networks to deliver emissions-free green energy for the UK.  Investment in the networks that transport energy around the UK is likely…

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