Credit, Collections & Insolvency News
Omnichannel contact centre technology solution provider, Noble Systems has announced that TMC (a global integrated media company) has awarded Noble® Conversations Analytics 2.0 the Communications Solutions Product of the Year Award. Commenting on the win Chris Hodges, Noble’s Senior VP Sales and Marketing, said “The ability to monitor conversations, both in real-time and post-call, is becoming…
Read more
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Chris Leslie as its new Chief Executive with effect from 1st August. A former MP, Minister and Shadow Minister with proven knowledge of public policy, parliamentary affairs, financial services regulation and consumer credit, he succeeds Peter Wallwork, who…
Read more
Software supplier Flexys Solutions has announced that it has signed a debt management agreement with motor finance lender Billing Finance. Billing Finance offers car, motorcycle, leisure vehicle, and van finance to customers including those with a non-standard credit record. Billing Finance Head of Collections, Samantha Challenger, said Billing Finance is proud of its excellent customer…
Read more
The Financial Conduct Authority (FCA) has issued guidance saying cash machine and bank branch closures must be reported 12 weeks in advance. Lenders will also have to consider alternatives so communities can continue having access to cash, with concerns that many ATMs and banking facilities are being lost because of the coronavirus crisis. More than…
Read more
New research from TransUnion’s study tracking the impact of the pandemic has shown that over a quarter (27%) of UK households now do not expect any future financial impact as a result of the pandemic, almost double the figure (14%) when the study began in March. TransUnion says that this demonstrates the steadying effect that…
Read more
The government has confirmed that the new statutory Breathing Space scheme will launch in May next year. The government has published draft regulations titled The Debt Respite Scheme (Breathing Space Moratorium and Mental Health Crisis Moratorium) (England and Wales) Regulations 2020. The news will mean that people in problem debt will be able to access 60…
Read more
UK Finance, the trade body representing the finance and banking industry has appointed Charles Roe as its new Director of Mortgages. Previously Chief Risk Officer for Nottingham Building Society, in his new role at UK Finance Roe will be responsible for mortgage policy development, reporting to Eric Leenders, Managing Director Personal Finance at UK Finance and…
Read more
Figures from UK Finance show a total of £8.7 billion was spent on credit cards in the first full month of lockdown in April, half the level of April last year. This was the lowest level of spending seen since the last economic downturn, according to the trade body. As a result, outstanding balances on…
Read more
The Covid-19 pandemic crisis is affecting the European payments landscape with businesses facing unparalleled uncertainty according to late insight research by European credit management specialist Intrum. The report indicates sharp drops in GDP across Europe are now pushing down revenues for businesses, restricting cash flow while increasing pressure on businesses to manage their cash and…
Read more