Millions of low-income households pulled under by arrears as living costs rise

21st October 2021 Arrears and Recoveries | #arrears

New research by the Joseph Rowntree Foundation (JRF) has found that a third of low-income households are unable to pay their bills, The research found that 3.8 million low-income households are behind on rent, bills or debt payments,  which is up threefold since the pandemic hit, revealing the growing cost of the living crisis facing…

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Two-thirds of complaints to water companies involve concerns over bills

21st October 2021 Arrears and Recoveries | #water bills

New research from the Consumer Council for Water (CCW) has found that two-thirds of complaints to water companies involve concerns over bills. CCW says that households have a right to expect clear and accurate water bills and be treated with empathy by water companies if they slip into debt. Bill concerns dominated two-thirds of the…

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Online Lending Technology Think Tank Review

21st October 2021 Alternative Consumer Lending |

Credit Connect’s hosted its second Online Lending Technology Think Tank last week which saw lending strategies and the future of the sector discussed by thirteen leading professionals from a variety of lending sectors. The themes of business transformation,  credit risk, affordability and open banking were discussed by panellists and Chair Chris Warburton from ROStrategy The…

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