Tackling business customers’ concerns over the accuracy of their water bills should be a priority for the retail water market, if it is to reverse falling levels of satisfaction according to the Consumer Council for Water (CCWater). CCW says marked improvements in billing are still needed after its joint business customer insight survey with Ofwat revealed…
Read moreThe Payment Systems Regulator (PSR) confirmed and published a new rule that paves the way for more banks and building societies to adopt Confirmation of Payee (CoP), the bank account name checking service. Every year thousands of individuals and businesses fall victim to Authorised Push Payment (APP) scams – where they are tricked into sending…
Read moreThe food and beverages output is forecast to grow by more than 3% in 2022, but the outlook for food producers and processors is less positive according to a recent report from trade credit insurer Atradius. The report outlines how the UK food and beverages market rebounded after a 5.3% contraction in 2020. Last year…
Read moreThe Credit Services Association (CSA), the trade body for the debt collection and purchase industry, and an approved Register of Apprenticeship Training Provider (RoATP) has launched a new Online Learning Platform to add to its extensive suite of training solutions. The new platform ensures credit and collections staff are trained and up to date with…
Read moreLatest figures from UK Finance have indicated that mortgage arrears figures fell in the fourth quarter of 2021. The figures showed that overall, there were 79,620 homeowner mortgages in arrears of 2.5 per cent or more of the outstanding balance at the end of December 2021, a reduction of 750 homeowner mortgages compared with the…
Read more