Water companies’ efforts to ease cost of living pressures welcomed

27th January 2023 Arrears and Recoveries | #water bills

Information from Ofwat and CCW has shown that water companies are increasing financial support for their customers, with record numbers benefiting from discounted water bills. However, both organisations are calling on companies to do even more to help in the face of immediate and urgent cost of living pressures. In October 2022, Ofwat and CCW…

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Cost of living leading cause of debt in Scotland

27th January 2023 Arrears and Recoveries | #debt

StepChange Debt Charity Scotland client data for the fourth quarter of 2022 shows the cost of living increase was the leading cause of debt for almost a quarter (23%) of its new clients. This is more than double the figure in the first quarter of 2022 (10%), reflecting the upward pressures people have been facing…

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Broadband customers trapped by price hikes and exit fees

Consumer champion specialist, Which? is calling on telecoms firms to let customers leave without penalty if prices are hiked mid-contract, as new research shows that many broadband customers are trapped in a lose-lose situation where they either have to accept exorbitant mid-contract price increases or pay exit fees of over £200. Many broadband firms –…

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Debt management credit card deals growing

27th January 2023 Consumer Lending |

New research by Defaqto has found that there are 14% more interest-free balance transfer deals on the market now compared to this time last year (75 vs 66 in 2022). The longest balance transfer deal without a fee has also improved to 22 months, compared to 21 months a year ago. Defaqto says that balance transfer…

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Disparity between richest and poorest earners widens

The cost-of-living crisis and the freeze on the income tax threshold has increased the disparity between Britain’s richest and poorest earners according to new data from Office for National Statistics (ONS). The figures show that while the richest Brits have managed to increase their household disposable income by just over £1,000 in the last year,…

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