21st February 2024 - Credit Connect

Renters less financially resilient

21st February 2024 Consumer Collections |

Renters are less financially resilient than recent remortgagers according to reseach by Hargreaves Lansdown’s HL Savings & Resilience Barometer . The research found that over two-thirds have poor financial resilience, compared to a quarter of remortgagers whilst only 43% of renters have enough emergency savings, compared to 71% of mortgagees and 87% of those who…

Majority of consumers do not recognise their own vulnerability status

21st February 2024 Consumer Collections | #vulnerability

The majority of customers don’t even realise they are vulnerable according to research by AI customer service technology provider NICE. The study has found that only 17% of UK consumers self-identify as vulnerable, despite 67% being deemed as potentially vulnerable when assessed against the Financial Conduct Authority (FCA) criteria. This gap in awareness could have…

Salad Money appoints Chief Data Officer

21st February 2024 Appointments |

Social purpose lender Salad Money has announced that it has appointed Bernard de Barbeyrac to the role of Chief Data Officer. de Barbeyrac brings extensive experience in building decision science risk models, joining Salad Money after nearly eight years with Funding Circle UK where he was Global Head of Decision Science. His career has included…

Metro Bank appoints Corporate and Commercial Managing Director

21st February 2024 Appointments |

Metro Bank has announced it has appointed Andy Veares as its new Managing Director for Corporate and Commercial subject to regulatory approval. Veares has been at the bank since 2012 most recently as Director of Large Trading Businesses. With over 30 years business and commercial banking experience, Andy’s new role sees him take responsibility for…

Middle income households facing work and housing struggles

21st February 2024 Consumer Collections |

The ‘squeezed middle’ has been labelled the ‘precarious middle’ with those on middle incomes struggling to save, and more likely than before to be in insecure jobs and insecure homes. For single parents, the problem is particularly acute, with those who are in work more likely to be in insecure work than not according to…

Over three quarters of adults are not confident about how to access their pension

21st February 2024 Consumer Lending |

Over three-quarters of UK adults (77%) are not confident about how to access their pension according to research by Standard Life. The research also highlights that more information around options at retirement would help people make confident decisions, as nearly two fifths (37%) feel they should have sought advice or guidance before they accessed their…

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