Credit, Collections & Insolvency News
Issues with banking and credit cards drove finance complaints up by 19% in the second half of last year, according to latest data from the Financial Ombudsman Service (FOS). Barclays had the highest number of complaints at 5,207, followed by Moneybarn with 4,495. FOS upheld 36% of complaints in consumers’ favour. Complaints tied to current…
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Deceased account management specialist Phillips & Cohen Associates (PCA) has announed it has acquired USA-based Estate Information Services (EIS). EIS has long-standing partnerships with some the world’s largest and most sophisticated financial services organizations, including major banks and credit card companies. EIS is fully licensed across the US and is recognized as a leading provider…
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Harpenden Building Society has announced the appointment of Tracie Pearce as its new Chief Executive Officer (CEO). Pearce has over 29 years’ experience in retail banking across three major financial institutions, Nationwide Building Society, HSBC and most recently Santander, where she was the Chief Customer Officer, Homes at Santander UK. At HSBC she started as…
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Russell-Cooke Solicitors has announced that it has recruited Simon Jerrum as its new Head of Restructuring and Insolvency. Jerrum is a highly regarded insolvency lawyer, with particular expertise in complex contentious insolvency disputes often involving concurrent proceedings in multiple jurisdictions and the recovery of assets based overseas. Jerrum is a solicitor-advocate qualified in England and…
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