Energy company, Maxen Power has paid £1.65 million for customer service failures. Maxen Power supplies more than 10,000 non-domestic energy customers. A recent investigation carried out by energy regulator Ofgem found that Maxen Power breached its licence conditions by not having robust systems in place to protect its customers. This allowed third-party reps to sign…
Read moreDebt collection and purchase industry body, CSA Credit Services Association (CSA), has announced that is hasappointed Harvey Watson as Learning and Development Director. Watson is a previous CSA tutor specialising in risk & compliance apprenticeships in both the public and private sector, Harvey also spent thirty-one, high performing years, in Senior Management and Leadership with…
Read moreA new survey by credit management company, Lowell has found that almost three-quarters (74%) of households rely on credit products like Buy-Now-Pay-Later schemes and credit cards to manage Christmas expenses, with repayments stretching into mid-April. The average family is set to allocate over half (53.6%) of their monthly salary—approximately £1,546 based on the national average…
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