Commsave appoints new CEO

13th October 2025 Appointments |

Commsave Credit Union has appointed Matt Goulding as its new Chief Executive Officer (CEO) Goulding brings more than 17 years of experience in the credit union sector, having led two financial co-operatives through significant periods of growth. Commsave has recorded  one of its strongest periods of new membership growth in recent years – with over…

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Fifth of employees admit to ‘moonlighting’ for a competitor

13th October 2025 Consumer Lending | #fraud

One in five (19%) of professionals have admitted to secretly juggling two competing jobs – known as polygamous working – and nearly a quarter (24%) think it’s ‘justifiable’, according to research published by fraud prevention service, Cifas. The ‘Workplace Fraud Trends’ research from Cifas surveyed 2,000 employees across different sectors – from HR to engineering…

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Consumers turn to humans over digital when facing debt problems

Digital tools are transforming customer service across every sector, but don’t replace the value of human empathy when people face financial difficulties, according to new research from Lowell. Conducted to mark National Customer Service Week, the research found that 81% of respondents believe it is important to speak to a human when they have a…

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Owning cheaper than renting in most major cities 

13th October 2025 Consumer Lending | #mortgages#rent

Buying a home could be cheaper than renting in most major UK cities, according to Lloyds Bank analysis. The data shows that first-time buyers can save an average of £225 monthly by purchasing a home instead of renting. Their analysis shows that mortgage payments are typically 17% cheaper than rental costs in most major UK cities outside…

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