Intrum appoints new Managing Director for Italy

29th April 2021 Consumer Collections |

Intrum has announced that Alberto Marone has been appointed Managing Director for Intrum’s operations in Italy. Marone has been promoted from the position of Group Investment Director at Intrum. Marone has also been part of Intrum Italy’s senior management team, where he has covered the role of Head of M&A and Strategy for the joint…

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CSA revises ‘Collector Accreditation Initiative’

28th April 2021 Consumer Collections |

The Credit Services Association (CSA), the UK trade body for the collections and debt purchase sector, is set to launch a significantly revised and updated version of its ‘Collector Accreditation Initiative’ (CAI) online test to further improve professionalism and compliance in an increasingly demanding regulatory environment. CAI was designed by CSA as an affordable way…

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AutoProtect Group appoints Chief Sales and Marketing Officer

27th April 2021 Consumer Collections |

AutoProtect Group has appointed Tim Hudson to the newly created role of Chief Sales and Marketing Officer. Hudson has extensive experience in the automotive industry in the UK and overseas, including senior Board and C-level roles in the leasing, manufacturer, auction and most recently automotive data and software sectors. AutoProtect Group CEO Matthew Briggs said…

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V12 appoints Managing Director

27th April 2021 Consumer Collections |

V12 Vehicle Finance has announced that it has appointed David Nield as its Managing Director. Nield will succeed David Mercer who held the role for three years. Nield brings more than 25 years of experience in the finance industry to his new role, including senior positions at Barclays, Iveco Capital Europe and GE Capital Motor…

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Arum appoints new Managing Director

26th April 2021 Consumer Collections |

Arum has announced the appointment of Carlos Osorio as its new Managing Director. Osorio has spent over 30 years working in financial services and is a specialist within collections and recoveries, most recently as Director of Debt Recovery at TDX Group where he expanded and led its managed collections service for creditor clients and the…

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Financial Ombudsman Service appoints Interim Chief Executive

19th April 2021 Consumer Collections |

The Financial Ombudsman Service (FOS) has announced Nausicaa Delfas as its interim Chief Executive and Chief Ombudsman. Delfas succeeds Caroline Wayman, who has stepped down after seven years as Chief Executive and Chief Ombudsman. Delfas joins the organisation from the Financial Conduct Authority (FCA), where she is currently the Executive Director of International and Interim…

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John Lewis appoints Director of Financial Services

14th April 2021 Consumer Collections |

John Lewis has announced that it has hired Amir Goshtai to take over as its Director of Financial Services as the department store pushes into the digital retail space. Goshtai joins from credit agency Experian, where his most recent role was Managing Director of Marketplace. He brings over 20 years of entrepreneurial experience in retail…

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PCI Pal appoints new Chief Technology Officer

14th April 2021 Consumer Collections |

Secure payment solutions provider PCI Pal has announced the appointment of Mufti Monim as Chief Technology Officer (CTO). Monim joins PCI Pal from Deko, the retail finance cloud technology provider where, as CTO, he led the product and engineering teams, developing a platform used by more than 1700 merchants and processing more than 2 million…

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CSA appoints Education and Apprenticeships Non-Executive Director

8th April 2021 Consumer Collections |

The Credit Services Association (CSA), the trade association for the debt collection industry, has announced that it has appointed Jane Peacock to act as an Independent Non-Executive Director on its board. She will specialise in Further Education and Apprenticeships. Peacock has over 30 years’ experience in the education sector. Her most recent role was within the…

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Good Energy appoints new CEO

8th April 2021 Consumer Collections |

Good Energy have announced the appointment Nigel Pocklington as its new Chief Executive Officer (CEO) and will succeed Juliet Davenport as CEO from 1st May. Pocklington is a widely experienced senior executive with a strong commercial, digital, and operational track record spanning over 25 years. He most recently served as Chief Commercial Officer of Moneysupermarket Group…

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Zinc Group announces launch of new Decision Science function

1st April 2021 Consumer Collections |

The Zinc Group has announced that it has appointed Kjartan Hearn to lead the creation of a new ‘Decision Science’ team. Hearn has joined the business from Revolut and will lead the development and growth of the new team to match the company’s aim to lead the way in portfolio and operational analysis and modelling.…

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Fintern appoints Chief Risk Officer

29th March 2021 Consumer Collections |

Digital consumer lender Fintern has appointed Dr. Mark London as Chief Risk Officer. Prior to joining Fintern, London was a Partner at EY, where he specialised in Credit Analytics and led EY’s Quantitative Advisory Services team of 200 quantitative analysts. Since joining EY in 2005, London has served virtually every major UK bank on the…

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Citizens Advice appoints new Chief Executive

25th March 2021 Consumer Collections |

Dame Clare Moriarty has been appointed Chief Executive of Citizens Advice for England and Wales. She will start on 26th April, taking the reins at a crucial time for the charity as it continues to support millions of people affected by the coronavirus pandemic. A champion of diversity and inclusion, Moriarty was Permanent Secretary of…

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